SUBMIT A COMPLAINT

Hostelworld / hans brinker hostel, lisbon

Lisbon, Portugal, United States

Stayed at Hans Brinker hostel for one night. Arrived at 7am, told beds would ready at 2pm, arrived at 3pm and they were not ready until 6pm. Booked an eight person room, instead placed in a double room used to house staff members, got absolutely ravished by bed bugs, refused a refund/room swap and were abused by male receptionist who made us (two female travellers) feel extremely scared for our safety.

Hostelworld
Hostelworld

Ai
Oct 27, 2017

Post your comment