Host Nexus / Bad service is funny?
HostNexus seemed to have a great deal of difficulty right from the beginning. At first they could not set up my account and I did not have access right away. After 3 phone calls and several days later, they did finally get the control panel working but then I experienced extremely slow access times and wrote them asking why or if there was an ongoing situation which would cause this latency. A few days later, they began giving me a run-around, asking me questions which at first I tried to answer but eventually felt I was wasting my time. At that point I told them that I wanted to cancel (they had a 30 day guarantee) but then they began to send me emails saying they wanted more information to see if the could resolve the problem before they would issue a refund. I told them that I did not want to continue and asked for a refund. It is now May and there is no credit but the charge is on my card. I am filing a dispute with my credit card company.
Overall a very bad experience to put it mildly. I cannot recommend this company. The trouble of having to file a dispute alone is reason enough for me to stay away from these people.