The fun doesn't stop after you have a consumer complaint. Then the attorneys take the handoff. Take this example of duplicity for example: Seaside Motel 6 Manager, Lee Judson, disrespected my wife and me by putting us on his nefarious Do Not Rent list claiming we were nasty people; I complained. His attorney said they made four "good faith" efforts to resolve the matter. Sure, and here is what they were:
1. 11/21/06 We were told we were taken off the list; oh goodie, when I got that letter I tried to make a reservation and was informed I couldn't because they have TWO Do Not Rent lists...!
2. 12/1/06 Again we were told we were taken off the list; called for a reservation; sorry, sir, you're still on the second Do Not Rent list.
3. 1/11/07 After telling the WA BBB and God only knows who else in November we were the ### of the earth, they said they never did.
4. 4/18/07 Their fourth "good faith" effort to resolve the matter was a personal letter from Judson to me suggesting he might make copies of my file and send it to all the lodging establishments as an informational handout.
What the hell!? And they have the onions to call that good faith efforts at reconciliation! These guys emit an air of overwhelming duplicity combined with some unspecific nastiness, like a black widow spider in heat.