I got my mail today and, lo and behold, there was a package for a 60-day supply. Like all of you, I did not order it and called my credit card company right away. Here's the steps I took that MIGHT help you.
Called my credit card and told them about the unauthorized charge. They told me to call 1-800-597-8514 and ask to get the charged taken off: also ask who I was speaking to, what they will do for me to get it taken off, when and a trackable shipping method/number.
So I called the 800 number and the guy said he couldn't reverse the charge, and wouldn't accept a return. Bantering back and forth, I got his "supervisor" and they said the same thing. They both say that once you check the box in the Terms and Agreements, you've accepted the monthly supply unless you cancel in 14 days of the free trial.
I called my credit card company back and they are now going to pursue it. They said I should return the product, call them back with the confirmation number. They will investigate. When I asked if I should call the 800 number again to request that I cancel any more friggin' monthly shipments and charges. They said no, they will take care of it.
I am not a stupid person and never get myself into these sort of things... well I guess I can't say "never" anymore.
Now whether I get a credit or not remains to be seen. AND LIKE OTHERS SAY... THE PRODUCT DOESN'T WORK!!!