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Hong Leong Bank / waived on credit card

1 Kuching, Malaysia

FYI, I applied new hlb credit card last year end(2018) . But the credit card was failed to deliver to me from your side. Hence i make complaint on lost and request for new cards and i accepted the card this year (2019). But because of after 45 days not using the credit card, the customer service center said that im not entitled the 1st year annual fee waiver. This really not fair to me as it is not my fault received the credit card after the promotion period. Can u find out for me can i waive the 1st year annual fee for both cards?

Jan 12, 2019

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