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Honeymoon Hills / No Hot Water and NO REFUND

1 TN, United States

My husband and I got married and stayed at Honeymoon Hills 3 years ago. We returned for our anniversary and we had no hot water. They came to fix it the next morning. Worked long enough to wash dishes. They actually did try to resolve the problem but the water heater blew out 3 days in a row. They said they were fully booked and could not move us to another cabin. Sooo, We just left and drove around until we found a cabin. It was cheaper and 1000 times nicer. I am still waiting on a refund for 2 nights that was prepaid. I found out that that the owners and phone lines go to Middleton TN. They are not even in Gatlinburg. I went to the office about 10 times and no one there. If you want personal service and a beautiful cabin go somewhere esle!

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