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Honeybee ladies salon / bad service

1 United Arab Emirates

I took a package offered by honeybee ladies salon in al nahda sharjah for pedicure, hand and leg waxing and henna for hair for Dh100 .They did the waxing and pedicure. But the beauticians working there are instructed by the owner to charge Dhs.15 if nail polish is to be applied. I didn't make it an issue and said to leave it. But for applying henna they are refusing saying they wouldn't do it for my hair since its slightly thick or if I need to do it I would have to pay another Dh 25 extra. This should have been informed to me before they took money from me for the above mentioned four services or they should have written clearly in the saloon that people with long or thick hair are not allowed to take packages. Now the owner an Indian lady is refusing to do henna for my hair for which I have already paid and she is not willing to refund the amount for the service not done. Either I want a refund or I want them to complete the package that I took for which I have already paid.

May 29, 2013

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