Honda City / Terrible customer service approach

1 Malaysia

I have submit my new Honda city (purchase on 23.05.2011) for 4th preventive maintenance on a) Check on indicator lights on, b) Check aircond mulfunction & c) Check alarm triggered when car locked...BUT after 36DAYS as of today--i still dont have any update on my car--despite several follow up with the dealer n Honda toll free as the customer need to always call but never ever received return call from both Kah Motor Melaka & Honda...i am very very dissapointed with this brand...your attention on this matter is urgently needed.

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