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HomEq Servicing / Fraud and cheating

United States Review updated:
5
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As a unhappy collections employee of Homeq Servicing here are some pointers for homeowners.

1 Do not take no for an answer, contact Hope Now Homeq will modify almost any loan if it comes from an outside agency. They will tell you your loan is not coded by the investor for a mod, this is crap I see them do mods all day long. They advise the employees do not offer mod if the customer does not ask for it.

They are offering rates as low as %, ask for an afford ability mod, also don't let them tell you that only adjustable rate loans qualify. I have seen fixed rate loans, both first and second modified. Also it seems if you are 2-3 payments behind, they are even more willing to modify and re capitalize the loan. The staff at homeq is very new, most people have less than one year with them in the collections dept, as It is such a bad place to work. Turnover is almost 100% within 6-9 months. Good Luck
Va
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Comments

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Jo
  26th of Feb, 2009
Agree Disagree 0 Votes
I was told HomEq that they could not modfied my home not even with 1 payment late. They said I did not make enough money.what shall I do?
Sn
  13th of Dec, 2009
Agree Disagree 0 Votes
I was told HomEq that they could not modfied my home . They said I did not make enough money.what shall I do
Ka
  19th of Sep, 2010
Agree Disagree 0 Votes
i went thtough a short sale with homeq. they assured me that all of my late fees and remainig balances would be sponged. this was told to me on several occassions. the house was sold and now i am gettin a bill from 0wens servicing for 210000 . i hope homeq gets ther just rewards

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