HomEq Services / Mortgage Payoff
This company refuses to provide payoff amount to closing attorney prior to closing on the sale of our property. They offered to provide an accurate payoff statement AFTER they receive a signed HUD statement from the closing. Our state law requires and acurate payoff statement from the mortgage company to close, so they have us totally screwed. We are unable to close and they just don't care. We spoke to 5 different individuals at HomEq in their customer service department and got different excuses and requirments each time. And they refused to allow us to speak to a supervisor or manager. No one should ever, ever do business with them if you can avoid it.