Homeland Health Care / Refund
First, I live on Social Security(can't afford to loose any money).
Second, I bought Homeland Health Insurance on line in March, 2010
Next, I went to hospital in April, 2010 with an infection from having a prostrate biopsy. The hospital submitted a claim to Homeland.
The following month I received a bill from the hospital, I contacted Homeland customer service, they told me I needed to get a letter of Crediteable Coverage from my previous carrier. So I called UCT customer service and asked them to fax that letter, they really didn't know what homeland meant but would contact them to find out..ok, good. The following month I received another bill from the hospital...NOTHING HAD BEEN PAID.
So I got back on the phone to Homeland trying to find out what was going on...they told me that they hadn't received the letter of Creditable Coverage. I called UCT again,
anyway, to make a long story shorter...this went on for 2 or 3 more months. Finally, I found out that Homeland wanted another letter from another carrier that I previously had prior to UCT...NO ONE told me this for several months !!
Now, finally Homeland gets the other letter from all my previous carriers. Still Homeland hasn't paid anything.
So ALL THIS TIME, HOMELAND HASN'T EVEN CONTACTED ME OR THE HOSPITAL, seems like they're avoiding the situation...NO CUSTOMER SERVICE AT ALL !!
Finally, late November early December I decided to change insurances to Humana to start in January, 2011. Since Homeland didn't care about anything or their customers,
I changed companies.
NOW, SINCE HOMELAND HASN'T PAID ANYTHING, I ASKED FOR A REFUND OF $1071.00($109.00/Mo.)...THEY REFUSED !! FOR THE REASON STATED TO ME FROM A CUSTOMER SERVICE SUPERVISOR "THAT THEY(Homeland) HAD RECEIVED CLAIMS AND INQUIRIES FROM PHYSICIANS WANTING TO SUBMIT A BILL . NOW THRU ALL MY PHONE CALLING, I FOUND A PERSON AT HAMMERMAN & GAINER, WHICH PAYS HOMELANDS CLAIMS...THAT HOMELAND AND HAMMERMAN & GAINER HAD RECEIVED 'ALL' THE CREDITABLE COVERAGE LETTERS SEVERAL MONTHS AGO AND THAT THEY(HAMMERMAN AND GAINER) HAD REFUSED TO PAY ANYTHING ON THESE CLAIMS, DUE TO 1 YEAR CREDITABLE COVERAGE...I DID NOT KNOW THIS AT ALL(when, I purchased the homeland insurance, NO ONE ever told me about 1 year coverage)...HE SAID, THAT THEY CONTACTED HOMELAND AND TOLD THEM THAT HAMMERMAN & GAINER WAS NOT GOING TO PAY ANYHING, NO ONE CALLED AND TOLD ME..BAD CUSTOMER SERVICE AGAIN !! ALSO, I HAD ASKED THIS MAN TO SEND ME ALL THE CLAIMS THAT THEY HAD RECEIVED TO BE PAID, HE SAID "THAT WOULD BE 'NO' PROBLEM BUT, THEY DIDN'T HAVE "ANY" CLAIMS TO BE PAID...NEVER HAD RECEIVED ANY!!
ALL THESE MONTHS HOMELAND HAS BEEN TAKING OUT $109.00 A MONTH AND NOT PAYING ANYTHING AND NOT TELLING ME THAT THEY WEREN'T GOING TO PAY ANYTHING UNTIL MY YEAR WAS COMPLETED IN MARCH 2011.
NOW SINCE I'VE GONE AHEAD AND CHANGED COMPANIES, AND "HOMELAND HASN'T PAID ANYTHING" I FEEL THAT I'M ENTITLED TO A REFUND OF MY $1071.00
There are a lot other things that homeland hasn't done, too many to write down here(this is already too long) I think, that I've tried to complete all that they asked for...and like I said, I live on SSI and can't afford to give my money away to someone that has given me the run around, DON'T YOU AGREE?
More Homeland Health Care Complaints & Reviews
- Homeland Health Care - Fraud/misrepresentation 
- Homeland Health Care - SCAM 
- Homeland Health Care - scammed 
- Homeland Health Care - Cheat 
- Homeland Health Care - Ripp Off 
- Homeland Health Care - Not A Complaint 
- Homeland Health Care - misrepresentation/fraud 
- Homeland Health Care - Frauds 
- Homeland Health Care - CERTIFICATE OF CREDITABLE COVERAGE 
- Homeland Health Care - Fraudulent Practices