HomecomingsFinancialMorgage / customer service
Tried to change the payment method.
i faxed information and told them not to automate the money
from our account, so many thngs are wrong with this customer service, My morgage being paidfirs is important and they have messed me up because they have caused my bank so many problems even my bank does not reccommend
them to any one.I have always paid ontime but when you want to change service from automated to check or by phone, wire ect there should not be so much trouble..people in customer service sent me back a check out of my accoun t and then charged me a late fee for it not bein g paid, Someone foriegn or someone who cannot speak english.. I am not prejudice, but please give me someone who speaks English and is and has the intellect to understand you over the phone.
We sent notirized statements because they say that they need a specific formate to do business with another person other than on the account.Good luck to anyone who can get through to these parasites.