SUBMIT A COMPLAINT

[Resolved] Homeclick.com / Ordered a lamp

Contact information:

My experience with Homeclick was not good and I'm very disappointed with their site and service. I have purchased a lamp and did not receive my order. According to their first notification message I was supposed to get my lamp in early January and it is now March and still no sign of it. I contacted them many times and every time they promised that I'll be receiving my lamp any time soon. These people are very unprofessional and all they can do is giving me empty promises. I hope I'll get my lamp soon, but that will not change anything and I will not be buying from them again!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • HomeClick Customer Care's Response, Mar 16, 2017

    Hello Jamma,

    We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing these delays to our attention. A member of our customer relations team will be contacting you today to help assist with your resolution.

    Sincerely,
    Homeclick.com Team

Ja
Mar 16, 2017

Post your comment