The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Homeclick.com / I ended up losing $230 and received nothing

1 United States Review updated:
Contact information:

Complete sham - you need to spend hours reading all the fine print, and even when you do and review with their customer service reps to make sure you follow all guidelines, they still find a way to slam you with unbelievable stocking fees (65%). Basically I ended up losing $230 and received nothing when I bought a washing machine and tried to return it. Even though a customer service rep told me I was "fine" and they would pick it back up for no charge, they took it back and hit me with a restocking fee they said they wouldn't charge. Unbelievable. Avoid at ALL costs.

Sort by: UpDate | Rating

Comments

  • Sp
      13th of Dec, 2010
    +1 Votes

    Hello, my name is Spencer Freedman, Customer Service Manager at Homeclick.com. I can assure you that we are here to take care of any and all customer service issues. Please feel free to contact me directly at spencer@homeclick.com so that we may get this resolved. I am here and would love to get this taken care of right away for you. Thank you,
    Spencer
    spencer@homeclick.com

Post your comment