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Homechoice / my statement

1 Pretoria, South Africa Review updated:

Is been three month asking for my statement cause im paying an axtra money for my payment and I need to no my balance pls sent it on my e-mail is [protected] .Im no longer using old address I using this p.o box 1126 Pretoria central code 0001 and I did tel by my e-mail last month that I'm using that address now pls sent by email or post and now I'm using this number [protected] pls contact me

Aug 3, 2017
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  • Nc
      23rd of Dec, 2017
    +1 Votes

    please email me my statement from January 2017 the problem now is that im paying too much money than before I want to know why thank you

  • Mm
      1st of Jun, 2018
    0 Votes

    Please email me my statement I want to see my balance
    My email is [protected]
    My id no is 7403190368083 hope you can be able to help me as I don't have my account number with me.

  • Ma
      11th of Jul, 2018
    0 Votes

    I have the same problem I have been trying to get a breakdown(recon) of my statement as I can't see why I pay them as the total does not change. Since 14 June 2018 I have emailing them called them but no reply as to the information I am requesting. They are unprofessional and they are ripping of customers. I even pay more to avoid the cost of paying at different pay points. I would like a manager to reply to my emails with the correct information that I have required.
    They are quick to call for sales and payments but cannot do their jobs. Little did they know that I also work with accounts and understand and understand how things should work. Common knowledge if you pay your installment the balance should be less if your account is not in arrears. With Home Choice the balance doesn't change which is strange. They reply with
    Thank you for your enquiry
    Kindly be advised that you have full access to your Pre Agreement that explain that you pay a monthly service fee of R29, 25 and interest of 20 .75 % per annum.
    For further assistance contact our customer service department on 0861 466 324
    Other creditors also charge fees but the difference is the balance changes but not with Home Choice.

  • Yo
      2nd of Aug, 2018
    0 Votes

    Hi I have an agreement that Homechoice can deducts money on my bank, it suppose to stop on May 2018 but its still deducting i want to know what is happening- and refund my money please.

    Michael Nkonki
    Cell-0760404925/ 0835351476

  • Ad
      15th of Jan, 2019
    0 Votes

    Y is it that they quick to call u to tell u I on areas but difficult for them to help is wen payment is done . I paid using EFT on Monday and today its wensday still its not reflecting . this not far . I hate ur service right now I feel like I can return everything I bought . the shoes r not of quality anyway

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