The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

HomeAway.com / property rented

1 United States
Contact information:

I rented a property advertised on homeaway.com. The services provided by this property owner were not as described. The property was not cleaned before arrival and the pool was not heated(heater was turned on the same day of arrival). Many other problems with Internet, Electrical, Jacuzzi 's not working. I requested a credit back of $850 and the owners gave me $250.
The property reviews that were shown by homeaway.com were Five Star's. I questioned homeaway.com's process of checking submitted reviews(they never responded). I have subsequently written 2 reviews that homeaway.com will not accept or publish. I will never rent from a homeaway client again as their only concern seems to be the property owners.

HomeAway.com

Post your comment