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Homeaway / rental 4233291 - owner will not return refund - breach of contract

Austin, TX, United States
Contact information:

Hello,
I gave a deposit for my flat in Lisbon, Portugal on May 5th, 2017.

Unfortunately, I had a family matter that I needed to take care of and had to cancel this reservation with the hope that I would be able to reserve this flat latter in the summer.

I cancelled my reservation on May 20th, 2 days before the second payment was due. ( before the 14 day window) According to your policy, I am entitled to a 50% refund . I have contacted the owner several times.

The only resolution for me is my 50% refund as per your policy.

1011 W. Fifth Street, Suite 300
Austin, Texas, USA
Tel: +1.[protected]
[protected]@homeaway.com

Do
Jun 04, 2017

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