Home Mortgage - ServicingWe have had them place the flood insurance on our property as they were cheaper and they allowed us to pay monthly which was easier than a yearly sum to come up with. Originally this was Option One Mortgage Co. but they changed to the AHMSI, and last Dec. they decided that they were going to charge us for the "2 years" of flood insurance in one year, thus almost doubling our payments. We finally got our own policy and have paid it, paid our own homeowners ins., and now they still want another 98.50 per month for some insurance. Over the last 3 months we have received MANY calls as we got a month behind due to the amounts we had to pay them while they cleared up our acct., but now it is still NOT done. Because we have a hard time understanding the accents of most of the people that call, we ased where they are calling from, and ALL of them have been from INDIA, the one today, New Delhi, India. Do they even know where Vermont even is? Well now they owe us money that totals up to 4 months of payments plus a little more. But they say that to release the money to us we have to make our acct current, but we were also told the check was in the mail June 21. A NIGHTMARE. Probably will call the Attorney General's office on Monday and see what can be done.
American Home Mortge Service, Inc