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Home loan / 2 partpayment within 15 days

1 India

HDFC Maratha halli branch told me that I can not make 2 partpayment within 15 days for practical reasons.
They did not explain Practical reason. As far as I know there is no such rule about part payments.
Some Mr Rahul was sitting over there and he refused to give this in writing.
I called up the Mumbai head office and Talk to Ms Megha who also said the same thing and refused to take down the complaint. She even refused to give her full name or employee ID. She refused to log the conversation.

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