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Home Gallery / Fails to deliver furniture

1 641 West Palmdale Blvd.Palmdale, CA, United States Review updated:
Contact information:

We ordered furniture (headboard and bed) from this store in November 25, 2007 and they promised to deliver it to us in 6-8 weeks. Up to this date (02/10/08), they have not kept their promise. The salesman also said that our credit card will not be charged until after they delivered the furniture but our recent credit card statement showed the charges for this purchase. We called them on several occasions and always got the same response: "Your orders are on their way and they should be delivered next week". We called them last Friday and they said they will call us today for a delivery date. We did not get a call from them today.

Va

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  • Ph
      26th of Oct, 2010
    0 Votes
    Home Gallery - refund money
    2385 Cheltenham Ave
    Philadelphia
    Pennsylvania
    United States
    Phone: 215 3760331

    We had just brought a tv stand twenty minutes before from HOme Gallery Furnishings at 2385 W. Cheltenham Ave. We changed our minds and return to the store to get a cash refund. The store manager said not cash refund only store credit. Can the store manager do this? On the receipt it say 25% cancellation or special order or layaway cancellation. We were will to take the 25%. The store manager said no way.

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