Home Depot / order never received

Contact information:

ordered string trimmer from home on oct.28th. est delivery dates were between nov. 3-nov. 8. on the 10th i called my local store and was told they were on the phone with someone who could fill the order and ship it to be received within 3 days. he wanted me to give him my credit card again or call the 1-800# so i called and got a woman who said she would research the prob. and send me an e-mail. i got an e-mail saying they were researching the prob. but no other e-mail. 3 days pass no word. i call again and am told they are researching it again. at this point i want to cancel my order due to your ineptness. they say they cannot cancel the order until it ships... huh? so now the girl at my local home depot is now working on it again. no one has any answers. and this is the first and last time i have ordered from and i will let everyone i know about my problems with this order.

Nov 15, 2017

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