The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Home Depot / failure to answer phone

1 San Rafael, CA, United States


I will never again buy anything from Home Depot. I ordered a custom garage door. I got a message to call back and pay extra charges, and that the door will not be scheduled for installation until I do. I called, was on hold for thirty minutes, was put on hold again, and the person picked up after another ten minutes and hung up. I am now on hold for 45 minutes and counting. A person answered and put me on hold again. This is service? My time is valuable too.

Forget Home Depot for anything!!

Mike Matthews
220 Calle del Mar
Stinson Beach CA

Dec 27, 2017

Post your comment