Home Depot / customer service pick up

I spent $200 on a christmas tree. Website said newnan store had item. Then I got a call saying they didn't have item. But got email saying item ready for pick up. I called store at 830am and was told they were giving me the display model. I asked if it would have a box. Was told they would put tree in a rubber maid tote. I told them I would pick tree up between 3 and 4. When I arrived the tree was not ready. It was still on floor. I had to wait for them to disassemble and pack tree. Well. They put 2 out of 3 pieces in a tote and I had to carry 3rd piece unprotected. I paid full price for this tree.

Nov 29, 2017

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