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Home Depot / carpet

1 Longmont, CO, United States

My elderly parents had carpet installed by Home Depot less than 4 months ago. It's already showing significant signs of wear and traffic patterns even tho it was under warranty for 10+ years. After getting the runaround for more than 2 months, i.e. ignored, no one would return their phone calls, they were told their claim is being denied as the "warehouse" deemed the piece of carpet is "within range". Home Depot is not standing by the products they sell, ignoring the warranty, displayed terrible customer service and took advantage of 2 people close to 80. Shame on you!

An
Jun 23, 2015

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