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briggs & stratton generator rebate
I purchased a Briggs & Stratton Generator at the Home Depot on Watson Blvd. in Warner Robins, Georgia, May 2006. I sent all the info. to the proper office to get the $125.00 give card when you purchase a power produce. I have not received the gift card. Every time I call the numbers provided by Home Depot, a human never answers the phone. I'm tired of being told to mash 1 for this, 2 for that, english or spanish. When I finally talked to someone I was told our information submitted has been lost. I've decided to take the generator back and go across the street to Lowes! My cc for Home Depot will be cut up. Thanks Home Depot. You know how to keep your customers satisfied.
home depot's return of on on-line orders are unreachable
Home Depot's return of on on-line orders are unreachable. In May I ordered roll up bamboo blinds. The order was incorrect and they overshipped by 4 blinds. I sent them e-mails to which the response was they will contact me as soon as possible. Not sure of what time table they use, that was 2 months ago. Placed many calls to the 800 number only to hold on from anywhere to 15 to 30 min. When I reached a live person they said I would get a call in 72 hours, 2 months have passed no call. HELP!
my mobil lost in train.bhopal to chhindwara train.
I ordered the Electrolux washing machine / extended warranty on line August 25th. I have heard only the best about this product and have one at my second home and love it because of these reviews. Received and within 2 hours the door locked showing code E-42 on first wash leaving wet clothes jammed in machine. Called Electrolux and they were going to send out a repair person to look at it. They were also sending me the parts they thought I needed because the company they contract through (Dial One, who has a poor reputation in my city) did not supply parts (?) I demanded a new machine. The second one arrived and during set up by the installers the door jammed and would not open. After a lengthy phone consultation with Electrolux the installers were directed to remove the machine from my home and I was told I would receive a third machine with priority delivery. The evening before delivery (Friday Sept. 13th) on the third machine I was called by logistics and told the machine would not arrive until Wednesday not Saturday as promised. By Home Depots account and in this process, I was without a washer from August 25 – September 16th when I officially cancelled the entire order. I have support showing I made 11 calls, placed on hold 7 times was transferred 14 times, spoke to 23 operators (to call them anything but would be a stretch) and called them out on three contradictions. This discombobulating and dysfunctional relationship between Home Depot and Electrolux and their so called logistics experts cost me $165.00 in Laundromat usage, three days out of work not to mention having to return to a local Home Depot to receive a refund on the Extended Warranty that was also purchased. To elevate anger, neither would take responsibility for the problem. Electrolux blamed Home Depot for mishandling the units and Home Depot stated it was the units themselves. Taking a leap of faith at 6:00PM on Friday the 13th, I went to the local HH Gregg bought an identical machine which was the night Home Depot cancelled my Saturday delivery. It was delivered Saturday by 4:00 PM(less than 24 hours) set up and is fully operational. This leads me to believe that something may be not on the up and up with the quality of merchandise I received from Home Depot. Is it brand new? This and the fact that never did I receive an ‘Electrolux Welcome Kit’ from Home Depot as was in the packaging from HH Gregg. It contained detergent, fabric softener and several two and three dollar coupons with a book of facts on HE. When calling Home Depot to cancel the third delivery and order Monday September 16th, I spoke with a man (finally) who reviewed the files and as he said, “I’d be returning it too”. Tuesday Sept. 17th I received a call from Home Depot delivery stating I should receive a call tomorrow (9/18/2013) with a 4 hour window for my washing machine delivery. To date I have not received a refund on a purchase of over $1000.00 made on August 25th. THIS IS LIKE A BAD NIGHTMARE! Customer Service not a priority. NOTE: When renovating a few years ago most of my special orders were from The EXPO, which was a division of Home Depot. That was a customer service based organization. What message is this saying, If you have money …..
outside solar lamps model #[protected]
On 23 Jun I purchased a set of six outside solar lamps Model #[protected]. I installed the units on 24 Jun and they worked fine but on 26 Jun one of the lamps was very dim. I tool it apart and checked and one of the batteries would only charge to .4 volts and the other would only charge to 1.0 volts. I put the batteries in a separate charger and had the...
Read full review of Home Depot and 60 commentscancellation request
On June 1st, 2006 I placed an order on Homedepot.com. I had also placed other orders with different companies that day that were for bulkier items (like a fridge and an a/c unit) and I received those in a week's time. I kept trying to track my order on Homedepot.com tracking page and for over 2 weeks, it said the same thing. 'Order is being processed in our...
Read full review of Home Depot and 71 commentsAbout Home Depot
The company was founded in 1978 and has since grown to become the largest home improvement retailer in the world. Home Depot's success can be attributed to its commitment to providing high-quality products, exceptional customer service, and competitive prices.
Home Depot's product offerings include everything from building materials and tools to appliances and home decor. The company also offers a variety of services, including installation, repair, and home improvement consultations. Home Depot's knowledgeable staff is always available to help customers find the products and services they need to complete their projects.
In addition to its brick-and-mortar stores, Home Depot also operates a robust online store at homedepot.com. The website offers customers the convenience of shopping from home and features a wide selection of products, including exclusive online-only items. Customers can also take advantage of free in-store pickup or home delivery for their online purchases.
Home Depot is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company has set goals to reduce its greenhouse gas emissions, increase its use of renewable energy, and promote sustainable forestry practices.
Overall, Home Depot is a trusted and reliable source for all of your home improvement needs. With its extensive product offerings, knowledgeable staff, and commitment to customer satisfaction, it's no wonder that Home Depot has become the go-to destination for homeowners and contractors alike.
Home Depot Customer Reviews Overview
The company has received overwhelmingly positive reviews from customers, with many praising the quality of its products, the helpfulness of its staff, and the convenience of its online shopping experience. Customers have also noted the competitive pricing and frequent sales and promotions offered by Home Depot.
In addition to its retail offerings, Home Depot has also received high marks for its installation services, which include everything from flooring and countertops to windows and doors. Customers have praised the professionalism and expertise of Home Depot's installation teams, as well as the quality of the finished product.
Overall, Home Depot is a trusted and reliable source for all of your home improvement needs. Whether you're looking to tackle a DIY project or hire a professional, Home Depot has the products, services, and expertise to help you get the job done right.
1. Log in or create an account: To begin, ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Home Depot. Make it specific and clear, such as "Incorrect Billing on Home Depot Online Purchase" or "Poor Customer Service at Home Depot Store #123".
4. Detailing the experience: Provide a detailed account of your experience with Home Depot. Include key areas such as:
- The nature of the product or service.
- Specific details of the incident, including dates, locations, and any relevant staff interactions.
- Any communication you've had with Home Depot regarding the issue, including emails, calls, or in-person conversations.
- Steps you've taken to resolve the problem and the responses received from Home Depot.
- The personal impact of the issue, such as inconvenience, financial loss, or emotional distress.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos of the product, or any other evidence that substantiates your claim. Do not include sensitive personal information such as credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Home Depot. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.
7. Review before submission: Carefully review your complaint to ensure that all the information provided is accurate, clear, and complete. Check for spelling and grammatical errors as they can affect the credibility of your complaint.
8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, make sure to regularly check your account on ComplaintsBoard.com for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately to facilitate the resolution of your issue.
Overview of Home Depot complaint handling
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Home Depot contacts
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0 users reported that they have successfully reached Home Depot by calling +1 (800) 466-3337 phone number Click up if you have UNsuccessfully reached Home Depot by calling +1 (800) 466-3337 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 466-3337 phone numberUSA, Sales+1 (800) 430-3376+1 (800) 430-3376Click up if you have successfully reached Home Depot by calling +1 (800) 430-3376 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (800) 430-3376 phone number Click up if you have UNsuccessfully reached Home Depot by calling +1 (800) 430-3376 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 430-3376 phone numberUSA, Customer Service+1 (877) 946-9843+1 (877) 946-9843Click up if you have successfully reached Home Depot by calling +1 (877) 946-9843 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (877) 946-9843 phone number Click up if you have UNsuccessfully reached Home Depot by calling +1 (877) 946-9843 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (877) 946-9843 phone numberUSA, Major Appliances+1 (866) 875-5488+1 (866) 875-5488Click up if you have successfully reached Home Depot by calling +1 (866) 875-5488 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (866) 875-5488 phone number Click up if you have UNsuccessfully reached Home Depot by calling +1 (866) 875-5488 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (866) 875-5488 phone numberUSA, Consumer Account+1 (208) 337-8249+1 (208) 337-8249Click up if you have successfully reached Home Depot by calling +1 (208) 337-8249 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (208) 337-8249 phone number Click up if you have UNsuccessfully reached Home Depot by calling +1 (208) 337-8249 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (208) 337-8249 phone numberTournament Coordinator+1 (907) 232-6285+1 (907) 232-6285Click up if you have successfully reached Home Depot by calling +1 (907) 232-6285 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (907) 232-6285 phone number Click up if you have UNsuccessfully reached Home Depot by calling +1 (907) 232-6285 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (907) 232-6285 phone number3869838698Click up if you have successfully reached Home Depot by calling 38698 phone number 0 0 users reported that they have successfully reached Home Depot by calling 38698 phone number Click up if you have UNsuccessfully reached Home Depot by calling 38698 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling 38698 phone numberText Support
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Home Depot emailsthdcustomercare@homedepot.com100%Confidence score: 100%Support
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Home Depot headquarters2455 Paces Ferry Rd SE, #B #3, Atlanta, New Jersey, 30339-1834, United States
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Most discussed Home Depot complaints
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Home Depot does not value my time or me as a customerOur Commitment
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