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www.homecredit.co.in
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2.4 17 Reviews

Home Credit India Finance Complaints Summary

6 Resolved
11 Unresolved
Our verdict: Engaging with Home Credit India Finance, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Home Credit India Finance reviews & complaints 17

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6:06 am EST

Home Credit India Finance personal loan

I have have a loan from your company in the name of Anjali kumari D/o sohan lal DOB 25/03/1998
And i think i made a very big mistake by taking loan from ur company. U guys are fraud i think.
My loan account no. Is [protected].
And on 14th i have paid my emi...but know i am getting calls..reminders msgs for doing emi again.
Dont u guys have update records...
Your executives are telling me that they are sending customer care no. But from 3 days i didnt received any text.
Actually by mistake i have did my emi from another loan account no.
But u guys can transfer it to other.but still u guys dont corporate.
When i paid your emi i received a msg from your side...that is
Thank you for making payment of Rs 2768.00 for Home Credit loan [protected], Trans ID is HCCP23775075. In future, you can also use our App bit.ly/2GOaDjx

Why dont u update this in your records.

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8:58 am EDT

Home Credit India Finance mobile phone

Hi i am suman barua maine home credit finance se ek ohone liya tha jo ki maine apne cousin ko ko le k diya tha usne 2 emi diya nd uske bad diya ni or hume pta bhu ni ki usne diya ni itne mnths se humein ab pta chla to humne 1 week ta tym tym maanga pura payment krne ka bt home ctedit ke field boy a ke meri wife nd meri ldki ke sath batmeezi ki 3 -4 logi ko la k mai chahta hu ap action le isko le ke unme se ek ka nam vicky ha or usja phone no. Ha [protected]

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3:14 am EST

Home Credit India Finance loan repayment issue on interest rates

Dear sir,

I have taken a loan of rs.1, 78, 000/- in the month of nov 2017,
My contract no [protected]
And I have paying my emi promptly without skipping for a month also till date.
Now I wanted to pre close me loan and I requested to give my repayment summary and outstanding details, but they have sent me wrong outstanding amount, in my loan sanction letter the have mentioned 20.67% p. A but they have deducted 31% for 12 months, and they are saying the calculation is correct and talking about floating interest rate, but when I asked why did you people agree in my loan sanction letter 20.67 p. A,
No answer on that, nobody wants to take any responsible on that issue, and they them-self have sent me a mail that your complaint have been resolved,

These kind of misleading the common people is not right, necessary action to be taken on these kind of finance companies.

I am not going to pay any further payments, and I will take all necessary legal action on this issue as well claim my compensation more than 10 lakhs, this is for sure.
Ill put an end to these king of fraud happening further.

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Is Home Credit India Finance legit?

Our verdict: Complaints Board rates Home Credit India Finance highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 35% resolution rate for complaints about Home Credit India Finance raises questions. Diligently reviewing Home Credit India Finance's client feedback and resolution practices is recommended for those considering Home Credit India Finance's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Home Credit India Finance earns 88% level of Trustworthiness

Excellent Trust Notice: Home Credit India Finance near-perfect at 88% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for Home Credit India Finance. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Home Credit India Finance has claimed the domain name for homecredit.co.in for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Homecredit.co.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Homecredit.co.in has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Home Credit India Finance have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Home Credit India Finance and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Home Credit India Finance has been found to only resolve 35% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • Home Credit India Finance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have identified high risk financial services or content on Home Credit India Finance's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
  • We conducted a search on social media and found several negative reviews related to Home Credit India Finance. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:00 am EDT

Home Credit India Finance customer representative

Dear sir,

I am ankit kushwaha, I am a regular and good customer
I have to finance two mobile phones from home credit and given time to time repayment the installment and home credit give me the great oppurtunity I would like to thanks 24 sept. I got a call from home credit for personal loan 80000/- and that time which who person talked to me, she was name mrs. Vibha sinha and she said to me. You've singnature all documents on 25 sept. And after singnature ur documents you have to recacive your amount within 4-5 days and I have to done the all work from my side, but I did'nt get the amount in my account, and after 5 days I did'nt get the any call from home credit, and when I tried an number of time but any body did not reacived my call I think home credit customer care not done the commitment. And speacilly mrs. Nibha sinha, today I called to four time in loan department, but every time I got the new answer like, she was taking lunch, she is not available in office, and last time he said she gone to home and whenever my call transfered in loan department but anybody did'nt attend the call
Many time I was on watting side. I attach a screen shot and without get the amount my loan repayment date declered
And I also attach the screen shot

Omg... What the hell
Come on be professional plssss
I attached aome picture plss find some attachment

Please take action

Thanks & regards
Ankit kushwaha
[protected]

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7:19 am EDT

Home Credit India Finance loan

मेरा नाम हेशाम अहमद है और मेरा लोन नंबर [protected] है सर मुझे 2016 मैं आपकी कंपनी की तरफ से लोन ऑफर किआ गया था . मैंने आपकी कंपनी से एक मोबाइल लिए था जिसके टाइम से पेमेंट करने पर मुझे ये लोन 75000 rs का लोन दिए सरे टैक्स लगाने के बाद जो पेमेंट थी वो 143000 के करीब थी जब तक मैं जॉब कर रहा था तो मैंने टाइम से 40000 हज़ार क करीब पेमेंट जमा करवा दी लेकिन मैंने सेटलमेंट के लिए मेरे पास कॉल आई rd शर्मा
की आप सेटलमेंट करवा लो मैंने हाँ कर दी लेकिन मेरे कुछ पर्सनल इशू की वजह से मैं पेमेंट नहीं करवा पाया मेरे पास 2018 सितम्बर मैं किसी रूद्र का कॉल आया और उनके ऑफिस रोहिणी नाम की लड़की का भी कॉल आया सर मैं सेटलमेंट करना है मुझे बूत वो पहले पेमेंट जमा करने को कह रहे है मैंने कहा की आप मुझे २ month का टाइम दे मैं करवा दूंगा अगर अभी आप मुझे लीगल नोटिस और सेटलमेंट की डिटेल देते है तो मैं पेमेंट करने के लिए रेडी हु . मेरे पास रोज़ रोज़ की लोग कॉल करते है और मेरे घर वालो को भी कॉल करते ह किर्प्या मुझे टाइम दे ताकि मैं ये सरे पेमेंट कर पाउ जल्दी से . सर मैं सरे पेमेंट जो सेटलमेंट का अमाउंट है वो पेड करूंगा मुझे जल्दी से जालिद साडी डिटेल मेर मेल पर दे, और मेरे पास जो भी कॉल आरही है उनको रोका जाये और कुछ एग्जीक्यूटिव बहुत गलत तरीके से भी बात कर रहे है मुझसे

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8:50 am EDT

Home Credit India Finance I am a ex-employee in home credit india I was given a sslc marks card in home credit india but they not returned me back.

Please help me to get back my marks sheet (employee code is:77646 my contact no: [protected], Email: [protected]@gmail.com
this is praveen m, i worked as a associate field collection executive in home credit india, when i was joined that time mr sandeep, and prahallad (Team Leader) taken my SSLC marks card, now siddarth panda (HR) and prahallad (TL) told me that the overnight corier was lost your marks sheet, then i was contact the overnight corier they said they delivered my sslc marksheet to mr siddarth panda at homecreditindia (human resource department) i was met him many times, but i whenever meet him he told me that come tomorrow or come after a week like that now like 1.5 year completed now he said that he losted my SSLC marks sheet. Please suggest me what will i do.

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1:35 am EDT
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Home Credit India Finance forgery

Im r dineshkumar.. I have taken loan in home credit 129000, my emi is 5360.48 month.. At the time of booking they told 24.87 per annum flat interest... My total interest is 128280. If flat interest means my 2672 interest per month will come... But i'm getting 4600 interest per month. They r charging in diminshing rate of interest.. Exe given fake commitment.. So I ask for a foreclosure they r asking to pay 124500.. I already paid 7 emi. As per my interest certificate my total principle outstanding is 120152. Only.. I ask customer care y ur asking extra 4500. They r telling we don't know.. If I ask any questions they r telling same answer. Poor response. And threatening me we will put in cibil defaulters list.. Till now i' didn' get proper response.. They didn't explain about loans, emi,.. Just over the phone they proceeds the loan process. My mobile [protected],. [protected]..

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2:43 am EDT

Home Credit India Finance noc letter not received

i want to complain agaist this bludy company.this is very poor service provider.my bike loan had been completed in 30/11/2017 but todays date there is no NOC letter recieved.
i have complaint in this regard through cuatumer care and mail also mark to cusern team but there is no call no mail no message recieved.not a single revert from this bludy company and stafff also.
this is humble request plz do the needfull otherwise i will do complain in nodal and to higher authorities also.

Regards
Sonu Chaurasiya
+[protected]

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Update by sonu chaurasiya
Apr 23, 2018 1:11 am EDT

dear team,
this is humble request kindy take it on priority.
i want to know that when loan dues has been done why are you people are not sharing NOC leeter .
this is not a single case most of the customer having this types of complain.

regard
sonu chaurasiya
+[protected]

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2:15 am EDT
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Home Credit India Finance personal loan

Name: Harpreet Singh
Contact No. +91-[protected]
Loan No. [protected]

As requested earlier to Home Credit India for Interest Certificate of above said loan, the interest certificate has been sent by the Home Credit India (Copy Attached).

As per Interest Certificate sent by Home Credit India total Principal paid upto till date (after 10 EMIs) is Rs. 18478/- against total loan amount of Rs. 176000/-.

After considering Interest Certificate Outstanding Principal as on date is Rs. 157522/- which i want to paid one time and want to close this loan.

But after interacting with Home Credit India's Customer Care Representative it came to know that total amount outstanding as on date is Rs. 162546/-.

In view of above, it is requested that Home Credit India is charging Rs. 5027/- in excess.

I want to know that as Home Credit India stated that there is no any foreclosure charges, than why Rs. 5027/- is charging in excess from me to close my above said loan number.

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1:03 am EST

Home Credit India Finance loan amount not received in 10 days

Hello,
I'm Sonali Baswala, my loan number is [protected]. I applied for a loan on 27th February 2018. I signed my documents on 27th as well, I was told that the payment will come in 2-3 days. When I called, found out that it would take around 5-6 business days. Before that I was not told that the interest would be charged for these days too and I've to pay my 6999 installment on 1st April, which would be the last date of depositing the installment.

After 5-6 days I called again, I was made to talk with the same person who sanctioned my loan, "Hemlata ji".
Now they suddenly found out that there's is problem in my passbook, so they can't see my account number, but before there was no problem. I sent them a mail, and they said that they would callback, but they never did. When I called back they said that it would take 24-48 hours, everytime I call them it takes 24-48 hours everytime, but actually nothing happens they never callback.

On 2nd day in morning I received a message that loan is been approved and amount will be transferred in 1 working day. When I called them to give out, they said the money is transferred. When I went to bank they said it doesn't take this much time to transfer money.

Ms.Hemalata shouts on me as if she's paying me from her pocket and won't even take back, cuts the phone on my face. I'm fed up calling your customer care. Its been 12 days the interest is still on. I've to pay the emi on 1st of April, not received a single penny.
I don't want anything now.
I've attached the pic of passbook.

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8:14 am EDT

Home Credit India Finance noc not received

Dear Team,
My Self Sunil Chauhan, I have applied for NOC for my Bike (UP16 AZ 4184) Apache RTR 180 White Color, after taking continoues follow-up with Home credit India Finance they have given me fake information about delivering NOC at my home address, I never received any NOC on my home address, I am requesting to deliver NOC on my offcie address but they refused to deliver it on my office address, At the time of Loaning it was ensured by Home finance that the NOC will be delivered on any requested address. please help me in getting the NOC on my office address on urgent basis. As I need to transfer my Bike on my name.

Contract No. [protected]

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Alok Morya
, US
Jan 02, 2018 3:19 am EST

Same happend with me.. I am waiting for my NOC from last 5 months.

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5:16 am EDT
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Home Credit India Finance Finance

date of incident-14 october 2106 today.home credit person

i have to pay emi on 10th of every month .this month my emi is not cleared on time due to festival season .i apologize for that to company.one person come today to my home from home credit company .meeting time was 4 o clock but i reach on location to 4.15 ..means fifteen minute late .he is watching like he kill me instantly and feeling so so much angry .afterthat i go to ATM near location but i am unable to get money because someother taken my money from atm or other issue .i raise this compain to sbi .who used my card .but home credit person start to abuse me constantly on the road in front of public.tere baap ka naukar lag raha hu chillad chor ..aukad ni h ..laon le k life kaat kare ho maar jayo chindi chor bla bla..i want to take action now.please help me all

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Mamta Ratadiya
, US
Dec 12, 2018 5:37 am EST

Please give my noc of pl.

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1:12 am EDT
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Home Credit India Finance Mobile phone

Sir mene homecredit se mobile phone finance karaya tha lava v1 jiski market value 9500 hai...jiski emi 1288 rs Hui thi Jo me pay kr cuka hu or mene cash payment 3000 b KIA tha...mene interest k sath apne payment due date PR kr dia hai.lkn ab ap k call center wale bta rhe Hai meri payment due hai jab ni mene sare payment kr dia hai..ap k financer ne mje wrong information Di hai or mera phone b surrender kr lia hai..or mje koi letter abi tak ni mila hai.
Mene bht bar customer care PR complain ki or complain bhi update karai hai lkn kisi ne meri problem solve ni ki..
Sir ab me or emi ni dene k layak ni hu..pls help me and solve my problem as soon as.
Phone number: [protected]
Contract number: [protected]

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1:03 am EDT
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Home Credit India Finance Phone Calls

I have been called over & over again by Home Credit Department individuals saying that these are training calls & they would like to speak to someone by the name of "Darshan Singh" on my number which is [protected] . Time & again I've told them that they have got the wrong number, as this number does not belong to any Darshan Singh. I do not know of anyone by this name, have never heard of him also.

The number has been with me, Smita Guleria since 2008. Have requested them to update their database accordingly & stop bothering me. They assure me they will remove it & yet again i keep getting calls from them several times in a day.

Request you to have this sorted with immediate affect & stop this inconvenience.

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Kantibhai Shankarbhai bariya
Palanpur, IN
Aug 23, 2021 1:14 am EDT

MY n.o.c apply

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12:43 pm EDT
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Home Credit India Finance Cheating while financing a mobile and harrasments calls

Hi,

My name is Jitender from New Delhi and my finance number is [protected].

Home credit financed my mobile in a fraud manner not telling the important points which a customer need to know while financing a mobile phone.
And every time I was trying to inquire something the person in the store ignoring the details I want to ask. In fact he said there is no issues.

And now after paying 8 EMI I get to know that I'll be charged 27% interest on the finance amount but my mobile was financed at 0% saying its a ongoing festive offer. Even when my 1 or 2 EMI were delayed, collection team who calls before the due date and also after didn't tell me that if I pay the amount late the 0% finance will become 27 %.

I'm saying this because customer care said your finance amount was approved for 0% but as you have paid 1 payment late so it has become 27%.
I got to know this when on the 8th payment collection team called me I asked them how many EMI left for me, and they told 4 more..that means on total 12. I was shocked because I was told 9 EMI's. And then they told that your 1 payment was late so your finance has been changed to 27%. Why didn't they told this when my first EMI was late.

I immediately stopped my all further payments as I felt I was cheated by Home Credit. I receive no. of calls daily and even they call my friends and family in such a way that they fell harassed as the way these guys talks is totally unprofessional.

Although I'm ready to pay the amount I financed for my mobile but these guys don't listen to customer.
I've already paid Rs 13040/- and my total financed amount is 15400.

I need apologies to my friends and family who has been harassed by your collection team and need a compensation for the months I'm been stressed by u guys.
Other wise I am going to complaint against your company in Customer Consumer Services.

Hope this should be resolved as per my thoughts.

Regards
Jitender
[protected]

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1:06 pm EST
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Home Credit India Finance Urgent complaint :: regarding double payment of emi

Hi,

I am Shikha from Chandigarh my loan number is [protected].

From last 4 months I am paying my EMI on time but last month because of festival season I couldn't make it and I informed the same to your head office in Gurgaon and they said ii will be fine if I'll pay my EMI later on and there will be a penalty of INR 23.

Even after informing regarding late payment I was still receiving almost 50 calls from your office everyday (your call center person were use to call me after every half an hour) I told them that I can make payment after 10th Nov, 2014 only after getting my salary but height of insecurity was that they started calling my brother Mr. Sahil everyday and that was the pathetic thing. I am a customer who is making payment of every installment on time from last 4 months and I am not going to run anywhere without paying whole amount.

Finally on 13th Nov, 2014 my brother received a call from your call center at 9:00 AM to confirm his address so that collection boy can come to collect pending EMI and your collection person Mr. Raman ([protected]) took INR 3030 in cash from my brother Mr.Sahil at 3:00 PM [protected]). In evening at 7:00 PM [protected]) suddenly I got a messege from Home Credit that my bank account has been deducted of INR 2, 730 monthly installment.

How could your company do such things? you took 2 installments from me in 1 month? This is my harden earned money I need it back.

IS THIS YOUR SO CALLED SERVICE?

I need my INR 3030 back ASAP otherwise I am going to complaint against your company in Customer Consumer Services (Bill of INR 3, 030 and Screen Shot of Payment Clearance message from Home Credit is attached herewith).

Now I will see for how many times your call center will call me to solve my problem...

Hope to hear from you soon!

Regards,
Shikha
([protected])

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Nkv
, IN
Jun 16, 2018 2:20 am EDT

Dear home credit
Your recovery agency person all time misbehaving me so please take action otherwise i will sucide bcoz presently i am not able to give payment .i am very depressed.i have took loan 76000 rs and i have already paid 80000.my loan no.is [protected].
Naresh kumar

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Devraj....
, IN
Jun 25, 2018 1:27 am EDT
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Replying to comment of Nkv

Mere saath bhi same problem hai kya aapka problem solve hua ...i am also in tension

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bhai singh
, IN
May 06, 2018 1:02 pm EDT
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सर मेरा नाम भाई सिंह है, लोन न. [protected] है, मैंने 30, 000 /- का लोन लिया है, 24 अप्रैल को लोन पास हो गया है लेकिन अभी तक लोन की रकम प्राप्त नहीं हुई है । हेल्प लाइन वाले हर बार अलग अलग नियम बताते है, हेल्प लाइन में बात करने पर बताया जाता है कि आपका लोन की रकम आपके खाते में ट्रांसफर कर दी गयी है, मेरे एजेंट अश्विन जी से बात करने पर हर बार अलग अलग समस्या बताई जाती है जबकि मेरे द्वारा मेरा बैंक स्टेटमेंट भेज दिया गया है। मेरे लोन की रकम जल्द से जल्द मेरे खाते में ट्रांसफर कर दिया जाए या मेरा लोन निरस्त किया जाए।

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ashok1911
, IN
Nov 02, 2017 11:47 pm EDT
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Hi,

I am Ashok kumar from Ranchi my loan number is [protected]

From last 1months (Also i am pre customer for home credit india past 1 year) i am paying my emi on time but last month because of my medical reason I couldn't make it and i informed the same to your head office in gurgaon and they said it will be fine if i'll pay my emi later on and there will be a penalty of inr 300 or whatever your charge for this with late fine.
Even after informing regarding late payment i was still receiving almost 40 calls from your office everyday (Your call center person were use to call me after every half an hour) i told them that i can make payment after 15th Nov., 2017 only after getting my salary but height of insecurity was that they calling regularly. Aftre that they told me to deposit 4790 instead of 5681 my emi amount to keep balance and rest amount deposit with the next instalment. I deposited the same, but from after next day they started call again many time to deposite rest amount. I am a customer who is making payment of every installment on time and i am not going to run anywhere without paying whole amount.
How could your company do such things?.
What that mean to call like that?
Is this your so called service?
Your company behaving like money lender and mentally torturing to customers. I never suggest anyone to take loan from Home credit company.
This is my humble request to do something from the side of your calling team.

Hope to hear from you soon!

Regards,
Ashok kumar
[protected].

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Drish Rajput
, US
Sep 22, 2016 9:50 pm EDT

Hi,

I am dinesh kumar from delhi my loan number is [protected].

From last 2 months (Also i am pre customer for home credit india past 2 year) i am paying my emi on time but last month because of personal reason i couldn't make it and i informed the same to your head office in gurgaon and they said it will be fine if i'll pay my emi later on and there will be a penalty of inr 300 or whatever your charge for this with late fine.
Even after informing regarding late payment i was still receiving almost 50 calls from your office everyday (Your call center person were use to call me after every half an hour) i told them that i can make payment after 15th oct, 2016 only after getting my salary but height of insecurity was that they started calling my brother mr. Jitender everyday and that was the pathetic thing. I am a customer who is making payment of every installment on time from last 2 months (Also i am pre customer for home credit india past 2 year) and i am not going to run anywhere without paying whole amount.
How could your company do such things?.
What that mean to call like that?
Is this your so called service?
Your company taking the high interest charges to give the cash lone if the people no need of money to take like that so your company is no mean to stand in market.
This is my humble request to do something from the side of your calling team. Asap otherwise i am going to complaint against your company in customer consumer services (Regarding the unlimited calls).
Now i will see for how many times your call center will call me to solve my problem.

Hope to hear from you soon!

Regards,
Dinesh.
[protected].

R
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reena Sharma
, US
May 18, 2016 6:07 am EDT

Sir,

My loan has been complete past one month call many times at your customer care department for cash back (refund) but even can not received single call, i am very disappoint.my details mentioned below.
Loan Number - [protected]
Customer ID - 76833

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Naveen paghadal
, US
May 15, 2016 11:30 pm EDT

Dear sir
Yesterday I raise the complaint then immediately I got the call from home credit company that company person taken all my bank details and he told me with in one hour you will get your money but now one day complete but I'm not getting my money this type of worst procedure I never seen in my life this company makes me 2 months job less I need my payment

Naveen
[protected]...

M
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Montu Kumar
, IN
Feb 08, 2016 11:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have financed a refrigerator through this home credit, I was bound to pay 8 EMI as it is clearly mentioned in sanction letter, but with the interest I paid whole 9 EMI, unfortunately I could not make couple of EMI on due date, I was out of town. They are charging a penalty and they calling me 30 times in a day to pay penalty despite my financial condition is not good. I have requested and sent email to head office Gurgaon, but still I am receiving call everyday to pay the penalty. This is terrible and very disturbing.

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D
1:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Home Credit India Finance has left an official reply on this complaint.

Home Credit India Finance Waiver was not done.

Hello there,
I would like grab your attention on my matter and share my views for "Home Credit India Finance Private Limited".
On 8th Aug 2014 a waiver of Rs 300 commented for loan no. [protected] by an agent (Deepa) saying "Extra charges will be waived of if I pay the EMI same day she sends a collection executive", I accepted it and paid the amount.
It has not been done till 28th August 2014, while it took 7-10 days to get accepted (as per their commitment), I am still getting their calls regarding the same and daily each agent is forwarding the same request.
Today (28 Aug 2014), I called their costumer support checked about result, the guy told me no one forwarded the request I asked for the reason, REASON is (THEY ARE GETTING TECHNIOCAL ERROR IN FORWARDING THE REQUEST FROM LAST 20 DAYS so he will do that). Can anyone imagine an answer?
Also, when I asked him to transfer the call he denied and reply with "I CANNOT TRANSFER AS THERE IS NO QUERY" ? no query ? seriously?
From where they hire guys? did they give training to their executives? I doubt personally!
Lastly I got a call from a girl asking the request has been forwarded, if you got CALLS say I have made a request for waiver.
I still have to receive their call daily thrice a day, may be more and have to say same thing to all as they do not have option to STOP the calls.

One more thing to share: Just seen a complaint here on "Consumer Complaints", please see their 15 replies to a single complaint:http://www.consumercomplaints.in/home-credit-india-finance-private-limited-re-payment-of-loan-3300245894-c905908
Whole world can see what they are upto and how stressful is attent their call.

Read full review of Home Credit India Finance and 4 comments
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PUSHPA KUMARI
, US
Oct 21, 2018 8:30 pm EDT

dear sir,
some time i have purchase mobile phone home credit .but before 10 days lost my phone, my phone insurance .but home credit not response my phone insurance .

Ratnakar das
Ratnakar das
, IN
Oct 21, 2018 6:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Loan not taken

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Home Credit India Finance
, IN
Nov 14, 2018 10:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir/Ma'am,

This is in regards to your query registered with Home Credit.

Unfortunately, because of recent UIDAI decision, we can't offer you the online loan right now.

We are building a new process and will inform you via SMS once we resume our services.

Additionally, you would receive an SMS or notification in the mobile application once you are eligible. Post receiving notification you can apply for the personal loan through Home Credit Mobile application.

We apologize for the inconvenience caused.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – care@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

K
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KISHAN KUMAR593
, IN
Sep 19, 2018 4:06 am EDT

Unwanted esc charges debited by home credit because I paid my all premium before my due date

D
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Devraj....
, IN
Aug 15, 2018 11:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have paid my loan of rs 8461 at homecredit ..my loan account [protected]...my money have Been debited my my loan status is showing that i have paid nothing ..i have paid my loan of rs 8461 at 23 june 2018 at 8:41 pm

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Home Credit India Finance contacts

Phone number

1800 121 6660

Website

www.homecredit.co.in

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