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Hollywood Video / Late Fees.................

1 MD, United States Review updated:

I received a letter from National Credit Soultions, LLC dated 1/24/2011. It said that I owed Hollywood Video $244.83 for late fees on movie rentals. First of all I had that I could have out 3 movies/games at a time with NO late fees. I never received any letter from Hollywood video about late fees and when I was in the store nobody told me I had and late fees. I called National Credit Soultions, LCC who now holds the debt. I was told I would have to prove I paid. When I asked for a name/address/ phone number to contact Holly video, I was told there was no contact information!! When I asked
"Michelle" the customers service girl why I had not received anything prior to a collections letter she said that they probably tried to contact me by phone and if they could not reach me it was my fault. What ever happpened to sening a letter via the USPS to inform me of this debt??? All I know is they are just gonna have to sue me...I refuse to pay a debt I dont owe I alread have enough to pay that are valid!!! HELP

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  • Ca
      Feb 01, 2011

    I got a letter too dated Jan 24, 2011 stating that I owe Hollywoood video $244.00 for late fees. Funny thing is I had the rent all you want with no late fees plan!!! and they too told me the burden of proof is on me!!

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