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Holiday rental villaDales defamatory review by abusive client

One of our recent clients from bookings.com wrote a defamatory review after they lied about the number of persons there were 19 pax staying in a villa made for 10 they did not allow our staff inside the rooms to clean and were rude and abusive guests..when we wrote to bookings they never replied though it is clearly stated that extra charges for up to 2 persons max in the villa etc...the information they put is false and unrealistic and bookings never verified before publishing the review...they should be sued and charged damages for this it is against most laws in most countries!

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