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Holiday Inn Expressovercharges

Review updated:

Stayed on 01/03/17. When I got credit card bill, was shocked to see a $200.00 smoking fee added. They can say anybody smoked, then charge a fee.See the Top 10 Worst Complaints in Raleigh, NC This is extortion, criminal behavior. I will never stay there again, will be informing everybody I know, will be reporting to BBB, and the governor. I will also put it on tripadvisor and any other board I can find

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Jan 20, 2017
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  • Ca
      Jan 20, 2017

    If you did not smoke and if no one in your smokedin the room, then dispute the charge with your CC company. (this is not something the governor of NC will be concerned about - you could report it the consumer protection division of the NC Attorney General's Office).

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