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Allegany, Cattaraugus, Chautauqua, Erie, Genessee, Niagara, Orleans and Wyoming Counties:
Grievance Committee for the Eighth Judicial District
1036 Ellicott Square Building
Buffalo, NY 14203
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
The HoganWillig law firm handles about 6000 new matters per year, and our complaint rate is less than 1%, which in the service industry is considered exceptional. We are striving to eliminate every complaint, and one of the purposes of the customer service person is to find out where we may have messed up and how we can fix any problem or concern.
We have found that some of the most vocal complaints are from individuals who have not paid their bill, despite a separate department that works with clients to set up affordable payment plans for those who need such assistance. Our bills are typically itemized and set out who worked on the file, what that person did, and how much time it took. We also bill monthly so our clients are not surprised by what we are doing and the time we are spending.
It is said that you can't satisfy every person, all of the time, but at our firm we are trying our best every day to do so. Thanks for the chance to respond.
Corey J. Hogan owner
There is no stereotyping here. HoganWillig and Diane Tiveron are thieves thieves theives. They ripped me off.
Do we need an attorney to write a complaint?
Just want to know if anyone complained. If yes. Please post here how you did it and the results if any. Thanks
What do you know. Bad Karma is starting to catch up with Diane Tiveron.