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Hobby Lobby



Complaint Rating:  50 % with 2 votes
50% 2
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Hobby Lobby
United States
What kind of a store won't let you do a return if you discover the item you bought is not exactly what you wanted? I located something close enough to what I have been wanting at Hobby Lobby (since I was unable to find it locally). I seriously considered purchasing it until (very wisely) I read their online returns rules: Absolutely NO returns for anything purchased online. Really? Michael's and JoAnn's have no problem with returns, nor does any other store I deal with. I have NEVER had a problem with returning an item I've bought online, and I have shopped through the internet for years, both for myself and others. You can't always guarantee you will like a product bought online until you actually see it, so once in a while may have to return something. It appears as if these people just want your money and refuse to part with any once they have it. Greedy, aren't they? I think I will continue to do business with companies that actually value me as a customer and keep right on passing these idiots by...
Complaint comments Comments (1) Complaint country United States Complaint category Products & Services


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A  28th of Jul, 2014 by    0 Votes
HL was so hoping online would take off..so they could close more stores. Looks like a bad idea. I hope they still try it..

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Hobby Lobby Logo Hobby Lobby
Customer Care Service
7600 A SW 44th St
Oklahoma City
United States - OK73179
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