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HMSHost review: chick-fil-a cvg cincinnati airport 54

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Author of the review
6:21 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On May 3 '17, I ordered 2 Chick-Fil-A Chicken Sandwich Meals. Tamika (88182) took my order. She said the total was $16.30 I thought that sounded high and looking at the bill, the subtotal was $15.38. On their menu board, the price for the meal was $7.39. When I asked about the price difference, she told me that it was an upcharge for the ice tea. Being that the soft drink and the tea was the same price, that was not the answer. I kept pointing out that the meal was a lower price than what I was charged. She said that their was no way to put in just a meal, that they had to put in each item separately.
THEY ARE MAKING .30 cents FOR EVERY MEAL THEY SELL! THIS NEEDS TO BE FIXED!

54 comments
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Lisamarkley
, US
Nov 14, 2018 10:31 am EST

The BWI Starbucks in the B terminal is the only Starbucks I have ever been to that does not give a credit for using your own cup. The employee seemed to be confused about the whole premise. I guess BWI and/or Starbucks doesn't care about reducing waste or encouraging passengers to recycle. 👎🏽

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Shotsie Jones
, US
Nov 13, 2018 6:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

I had a whopper combo today December 11, 2016, at 1:42 Pm, at Sea-Tac airport in Seattle, WA. My client number was 6999. The meat was burned and dry, and tasted burned, and the bun was hard and dry. It was the worst burger I've ever had at a Burger King. Store number Seabkg01.

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laguardia8813
, US
Nov 12, 2018 2:31 pm EST

They were very fast and polite my food was hot and fresh greeted me nicely cashier name was crystal and person who served me I think their name was Mily

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Tlockers
, US
Nov 13, 2018 12:16 am EST

Amanda the cashier store ID MSPAAW1A was very rude while taking my order. She was Wearing a hairnet but wearing a black zip up sweater covered in animal hair. Received food burger was black fries look like they were hot full of grease took bite warm but must have been sitting in grease. Disgusting food

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Carol C. Sawyer
, US
Nov 12, 2018 2:34 pm EST

Angela at dega speedway bar birmingham is awesome.
Runs it all by herself and incredibly efficient and personable.
Kudos to her!

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Gloria Cibelle Toledo-Pastrana
, US
Nov 11, 2018 9:56 pm EST

Chicken was swimming in weird liquid and was raw. Small quantity

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pilotage320
, US
Nov 11, 2018 5:31 am EST

STORE ID: PBIMKT03
CHK 720
MARCH 27, 2017 18:41
The staff member dropped the packet of pastrami (with the meat still inside) on the floor and picked it up with the same gloves with which she prepared my sandwich. This is not a good sanitary practice.

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QCustomer
, US
Nov 06, 2018 6:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

Storeid mhtqzno1
Check 3611
March 25 2017 2:18pm

I am writing to request a full refund.
The sandwich that I purchased was bland and not edible. I
The food that I received was not like any of the quiznos sandwiches that I have purchased in the past. I was very disappointed and was unable to return it. I had boarded my plane.

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Swampwalker
, US
Nov 05, 2018 12:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

Took very long for order to be prepared and brought to table. Looked like there was only one person food prep and one person running food at 1pm for lunch at fort Lauderdale airport. Latasha taking orders was sorry and efficient. Staff did not clear used table space so seating was limited.

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Kevin1458
, US
Nov 04, 2018 10:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

They ignore people seated at their restraraunt for long stretches of time. I come through here almost weekly and it's been this way for more than a year. They literally walk by and ignore you

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Faith Cutting
, US
Nov 05, 2018 2:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

Angelica went above and beyond to show our family a wonderful meal while we had a long delay from our airlines.. they kids were a little upset because they were tired but Angelica was nothing but kind and patient... thanks for great service

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Jennifer Chapple
, US
Nov 05, 2018 12:32 am EST

We ordered large meals and received medium cups. When we said we ordered large, after being asked if both meals were large, the host said "oh you want large drinks too?" Well yeah when its what we ordered. Store ID:4NYRRS48

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Angmilo
, US
Oct 31, 2018 5:32 pm EDT

Atlanta airport F terminal...May 8, 2017.

9:05 pm. at "The Varsity". Ordered grilled chicken sandwich and French fries. Fries were cold, not even room temperature. Chicken sandwich was so dry it was not edible. How can fries not be hot?

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Kristen Wash
, US
Oct 27, 2018 11:49 pm EDT

I placed my order and the cashier, Moesha, seemed pleasant. But when my order was done and they called it out, I reached my arm out for the bag, but the cashier didn't budge. I had to lean over the plastic 'guard' for my order.
Unprofessional. New cashier please.
Additionally, the crescent sandwich was not crispy and neither was the bacon.

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badchicken
, US
Oct 28, 2018 2:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Stopped at a Burger King restaurant #7335 at rest stop on I-90, Oneida (in central New York). Purchased only two grilled chicken sandwiches, "to go", that cost $14.12!
Trying to eat the sandwiches 20 minutes later in our hotel we found them so hard and tasteless it was like eating a warm piece of rubber! Terrible! would like to have a refund.

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Laura Holland O'Brien
, US
Oct 22, 2018 10:02 pm EDT

I sat you bar at lambert airport in stl and I had a piece of mulch in my salad. My concern is the staff didn't seem concerned at all. I asked him to check w the kitchen and his reply was it's avocado.

For the safety of your other customers please follow up the this locations.

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sujithidiculla
, US
Oct 22, 2018 6:16 am EDT

I ordered 8 nuggets and we were traveling on Dallas Love field airport and When I opened the bag O only had 6 .I only opened inside the flight and didnt have enough time to report the event.I opened inside the flight and founf the problem and we live in Florida.

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Jessica Mathews
, US
Oct 22, 2018 1:18 am EDT

Sorry I want to say something nice. Link came up
Son loves the Burger King at sea tac. Specifically the one at n gate
We all tend to go there. We were on different trips this month and enjoyed
Kora 328944
was cashier store seabkgo1
They are quick and food great
Ha this site said my complaint was too short to proceed. Guys. Come on.

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Christina Natashya Blair
, US
Oct 21, 2018 10:54 am EDT

I, Christina Melinda Stanleyblair ssi#[protected], aka, Christina Natashya Blair was in order house coffee on 10/13/2018 for registration of pilot school with CIA judge & sir Richard branson.

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Harry Ruffner
, US
Oct 16, 2018 3:22 am EDT

bad attitude.
would not provide information to even try to solve issue.

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Peggy Weyer-Marchand
, US
Oct 15, 2018 10:14 am EDT

I was at Auntie Anne's Pretzels, store I'd 4PAAAP31, Sept 26 at 8:41pm. at Somerset Travel Plaza. I ordered the pumpkin pretzel bites. The flavor was fine, but they were overbaked and hard. I was already back on the road for 10 minutes before trying them, so going back was not feasible. Clerk was friendly, no issue there.

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D G Sutton
, US
Oct 14, 2018 2:40 pm EDT

I am an employee at LAS McCarran airport, I ordered a salad at Baja Fresh. It had slimy lettuce in it...not so "Fresh" kind of gross.

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Christina Natashya Blair
, US
Oct 14, 2018 2:16 pm EDT

I, Christina Melinda Stanleyblair, aka, Christina Natashya Blair was order on 10/12/2018 at pdx, or & feel that the serious strawberry cream frappuccino was add more favor for taste.

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Christina Natashya Blair
, US
Oct 14, 2018 2:23 pm EDT

I, Christina Melinda Stanleyblair ssi#[protected], aka, Christina Natashya Blair was on10/12/2018 for JetBlue bookkeeper ticket#[protected] for flight attendant Union & flight attendant lead.

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Harry Ruffner
, US
Sep 16, 2018 9:08 am EDT

unacceptable

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TravelerAssistant
, US
Sep 10, 2018 7:34 pm EDT

The eating areas in the French Meadow pickup food area in the Mall and on the F concourse need updating. Tables and chairs all look worn.

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Joe Cassidy
, US
Sep 10, 2018 6:20 pm EDT

We dined at DIA Denver Chop House at 3:21 on 10/22/17. We presented four $10 United Airline meal vouchers along with our credit card but this is not reflected on our bill and our credit card was charged full cost. Info on ticket includes: 366221; Sarah; 503/2; GST 1; 5958

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Miguel Rodriguez
, US
Sep 09, 2018 9:15 am EDT

Hi I lost my wallet at the Cheesequake service area Garden State Parkway on august 28th I was there around 7:30 pm. I purchase a coffee at Starbucks. it was a brown wallet all my Id's and credit cards. please if found call me.

Miguel Rodriguez
[protected]

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Sanskara
, US
Sep 06, 2018 4:04 am EDT

Store id: seamas2a used to be best breakfast at airport however this morning eggs cold, couldn't even melt cheese. Bacon overdone. Potatoes greasy. Helpful and friendly ciunter staff however.Thanksthey said I needed more words for this to get any attention. Serve warm food next time please. Especially for the price. Thank you.

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angry coffe lover
, US
Sep 05, 2018 8:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

At LAX CHK 6019 NOV 15 17 10:23 AM. TO GO I got a MEDIUM G coffee there.
It was so weak, like a water, which worst coffee I ve never had at any other Starbuck store. It made me furious. I paid $3.12 for that the water coffee.
I want my money back ! I usually go that place ( store Id LAXSTA 24) at LAX, but now I have to find any other coffee shop

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Kelly Ann Smith
, US
Sep 05, 2018 8:42 am EDT

I paid 6.13 for a double cheeseburger and a large fry...the prices at this Morton Travel Plaza is extremely way to high...I will never ever eat there again

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GloryEvalaniCalpito
, US
Sep 04, 2018 1:05 am EDT

Me and my coworker always have employee discount and this morning the girl that took our orders never give us our discount. She charge us 13.07 for two drink we normally pay 11.76 with our employee discount we work at avis and budget

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PhilipHS
, US
Sep 04, 2018 8:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

On Nov 15 2017 at 5:24 pm went to Carrabba's ID # ATLCAS01, with my wife for a meal.
Our Server was excellent but he meal ( Shrimp Scampi ), was really bad. The Pasta was way overcooked and the sauce was almost non existence. Just wanted the folks at Carrabba's to know, since I have had many good meals at other Restaurants in Texas.

Thanks
Philip

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Volyn Thomas
, US
Sep 03, 2018 11:18 pm EDT

I visited the captioned cafe on November 16, 2017 at 6:10 pm. The staff was very slow and not very pleasant. The place was so dirty, especially the tables. For so much money I would expect better service and a cleaner environment.

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Terina Cook
, US
Sep 01, 2018 9:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Employee Delinda #322979 is one rude unprofessional person! Store ID: IADSTA28 horrible customer service!

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TONY SOOHONG
, US
Sep 01, 2018 10:45 pm EDT

When approach the register too place order. After several minutes waiting the girl did not attend to me chatting with her freind did not know the prices of the beverages had to repeat my order several times and was eating in and she made it too go was not happy with the service and will not be coming back also will make a review on yelp.

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Neysa
, US
Sep 01, 2018 8:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered Budwiser Burguer.
The meat taste and smell rotten.Norkfold VA airport.
Service poor tables dirty. And only 1 waitress.

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Erik Tiré
, CA
Sep 01, 2018 5:10 am EDT

Tim Horton's at departure level for domrstic flight.
There is 4 cash there who suppose to work each time i go there for my coffee there is only 1 casher on 4and sometime she is busy help the oters servers for the food, so peoles are waiting in line all the time. I tell the manager but he seems he don'nt care.

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Eric8000
, US
Aug 20, 2018 10:34 am EDT

A fairly good cheese burger, not worth $15. Not to mention, $3.29 for a coke.
I won't be back.

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Gary clark 2018
, GB
Aug 20, 2018 3:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi

We ordered 2 plain bacon cheese burger NO SALAD and they both came with salad in them ! We also ordered chilli bowl but when they burgers where served they then said no chilli ! So my wife had to re order and then eat on her own ! Totally in exceptable