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H&M / online order

New York, NY, United States
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H&M is not bad, they have really nice clothing and prices are also great, but please, do not order anything from H&M online!
I have decided to try their online shop and it was the most terrible online shopping experience I've ever had!!
My order arrived quite fast but I was very disappointed when I opened the package. There was some kind of sticky liquid there and all items were dirty and sticky! I contacted customer service via email and described everything in details and also said that I can provide pictures.
They finally replied about two weeks later and said how sorry they were, but unfortunately they were not able to help. That was the last thing I heard.

Ol
Aug 02, 2016

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