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Hitachi Air Conditioner / After sales service

1 United States Review updated:

Since 26th march the hitachi air conditioner is just lying like that only in my house and there is no one to come and install it, i purchased it from ezone chembur, kmall.
The person for installations calls up, gives different location as a reason for not coming, at times he says his 2wheeler has got spoilt. I do not know whom to blame the hitachi people for giving such a fabulous reward fro purchasing their product or ezone who are not concerned once they sell any product.
I am getting a feeling that i have applied for my retirement pension and to get the same i have to approach them again and again.
Just to remind you i have purchased a 29000 / - product.

Ns
Mar 27, 2015
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Comments

  • Sh
      21st of May, 2010
    0 Votes
    Hitachi Air Conditioner - poor after sale service
    hitachi
    India

    last year i purchased a 1.5 ton hitachi split ac .now it needs a service/cleaning.the dealer says he is not responsible for servicing/cleaning and passed me the no of customer call center.to my surprise such a big and reputed brand has a call center which is non functioal.i had been trying that no since yesterday and there is no response.it is really very shameful.

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