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Hipmonkey.com / If you believe in the company's message be sure to avoid them at all costs

1 United States
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I ordered a Britax Roundabout 50 carseat from hipmonkey.com. The website said that the seat would ship within a week. I am used to being charged when the item ships but my credit card was charged right away. After a week and a half of hearing nothing about the seat shipping I tried to contact the company. I could not find a phone number anywhere. I found that the company is associated with the Kyle David Miller foundation and I could not find a phone number for them either. I tried running a reverse phone lookup using the address I was given on the confirmation e-mail and I could find nothing there either. The messages I sent have gotten no response.

I am horrified that a company attached to a foundation committed to child safety is taking people's money and failing to give them the safe car seats which it so vehemently advocates. If you believe in the company's message be sure to avoid them at all costs.

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