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CB Internet and Software Review of HIOX India
HIOX India

HIOX India review: Suspending the website 14

M
Author of the review
9:56 am EST
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We have registered a web domain with Hiox, and it was having awebpages of the conference. Alamingly just before the congress event HIOX has suspended our website with out even informing us due tot hte fact that the website increased the bandwidth. They have not sent the bandith log report and just mailed thet bandwith has exceeded 200% and requeste dus to pay for the extra bandwidth with out informing the amount required. But the main complain was how could a web service provider has the right to suspend a live going web page with out contcating the web site user. NO phone call from the HIOX and when i contced them they said they cannot do phone support.
So pls be careful of these type of service providers as we do not know when they will try to disband the website and make a block to your website. Think before you take the HIOX services, pls go thru the bandwidth etc ... others do offer a good bandwidth at good price .
I woudl never recommend to get the service of HIOX to host website.

14 comments
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Lofty Toil
, US
Jan 11, 2022 8:37 am EST

Even these guys are not responding to call.. really hurting is they have a team or a single person maintaining this just forwarding call & he was busy ...

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Nicky Minach
, US
Jan 06, 2015 3:40 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with Hioxindia. If you are looking for the most features for the lowest price, Hioxindia is your solution. Their support technicians are great. Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better.

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Lofty Toil
, US
Jan 11, 2022 8:31 am EST

i think you are not connected with there support or you must be the person working there please don't do fake reviews

TheldrakisCS
TheldrakisCS
, US
Jan 12, 2022 8:05 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Lofty Toil

just to part wisdom and experience means they hired you...i wonder when ill get a pay cut from Blizzard ent, linden labs, and the other companies i have helped out here by giving information on what possibly is wrong.

Just because someone has a good experience doesn't mean they work for the company.

as for OP, there could be a multitude of reasons we don't know that they decided to perform a take down. around the congress event companies were cracking down on miss information [or perceived], and other hotbed issues that could hurt their image. they also could have been hit with a DCMA that targeted your website. i'm just guessing as to the reason.

no matter the reason they should [unless covered in the TOS] be contacting you with information as to why the take down happened. I once got a take down notice from YouTube about a favorite in my public video play lists [i don't have a YouTube channel this was my favorites] that was taken down for unknown reasons asking me to remove it from favorites cause it was removed from the platform.

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rEPORTED
, IN
Nov 02, 2013 6:58 am EDT

i ALSO USED THE *****ING HIOX HOSTING BUT I GOT UNDERSTOOD THAT ITS WASTE OF MY MONEY NOW IAM USING HOSTGAT.ORG HOSTING ITS FREE AND ALMOST UNLIMITED

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Shaket
, IN
Dec 28, 2011 11:57 am EST

Hare Yaar! Please don't talk about unlimitedgb.com, the name even tells about their hosting. Completed crap. Don't even know the basics of hosting. And when i ask the support team to change my name servers asking me to google it.. Don't complain about others. First know your back.

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anjalisankar
, IN
Oct 28, 2010 11:02 am EDT

First my host was hiox india but it was worst..on that time onwards i didn't trust any hosting companies then i heard about UnlimitedGB.com they told me to just use their demo account so i tried that..it was very great that i felt so...

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Jone
, MV
Feb 10, 2009 5:15 am EST

False complaint by Mr. Murali.
No hosting company would accept this.. Purchasing 200MB and using it up to 700MB without paying...
There is nothing wrong in suspending your domain.
This post just seems to spoil and pull down the fame of Hiox.
Remember That Truth Remains Stable Always..

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Lofty Toil
, US
Jan 11, 2022 8:32 am EST
Replying to comment of Jone

my contact form working in local host & also in hostinger provider but not working in HIOX. i have shared hosting with hostinger that works fine but holding one website for client here. and support is very bad even a chat support take more time like E-mail support just now bought for 2 years really stucked here don't know wat to do please guys improve your service or close HIOX India .. government must take some action on them because we are wasting or time & money with these type of providers... even there contact number is fake ...

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HIOX INDIA
,
Dec 02, 2008 7:37 am EST

He was clearly informed of his over usage by email and given enough time to respond. His site was also suspended only after intimation by mail. He has purchased 10MB with 200MB monthly bandwidth and his usage crossed 700MB at the point of suspension.

After his call and promise to make a payment the site was un-suspended. But as the payment was never received the site was re-suspended.

HIOX INDIA Team
http://www.hioxindia.com

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Lofty Toil
, US
Jan 11, 2022 8:32 am EST
Replying to comment of HIOX INDIA

my contact form working in local host & also in hostinger provider but not working in HIOX. i have shared hosting with hostinger that works fine but holding one website for client here. and support is very bad even a chat support take more time like E-mail support just now bought for 2 years really stucked here don't know wat to do please guys improve your service or close HIOX India .. government must take some action on them because we are wasting or time & money with these type of providers... even there contact number is fake ...

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Lofty Toil
, US
Jan 11, 2022 8:33 am EST
Replying to comment of HIOX INDIA

first maintain clients be happy

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Lofty Toil
, US
Jan 11, 2022 8:39 am EST
Replying to comment of HIOX INDIA

first respond to all clients queries then you wont get negative feed back i was waiting for 3 days for my queries but no proper response from your team

TheldrakisCS
TheldrakisCS
, US
Jan 12, 2022 12:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of HIOX INDIA

from the broken information in OP's complaint they states that it was suspended with no prior warning. after inquiring then they found out about the exceeding and paid you for the new traffic volume they are getting. OP can correct me if im wrong but someone is playing with the emails and not sending warning emails like they should be.

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