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CB Internet and Software Review of hinterlandoutfitters.com
hinterlandoutfitters.com

hinterlandoutfitters.com review: No money back and no delivery of the order 9

J
Author of the review
2:18 pm EDT
Review updated:
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I ordered a lot of stuff for my hunting trip from the website www.hinterlandoutfitters.com. But I wouldn’t recommend anyone to deal with them. I got nothing from them, and the seller promised money back guarantee within 14 days, but it was big lie. They simply ignored me within these days and after they informed me that it was too late to return money. So be careful if you use this website or leave comments if you have horrible experience with this seller.

9 comments
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MtnDewey
, US
Aug 13, 2023 3:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have had a horrible experience with hinterland, especially Mark. I have the email traffick to prove it all. Had to email and threaten to cancel my order to get it shipped. Then had to email three more to us to enquire about my ammo in a separate order. I was told I was being rude and aggressive, guess that's what it takes to get your merchandise you paid for. Maybe if they didn't get paid until you receive your item it would be a better experience. I also have a coworker who ordered from. Them at the same time and had the same issue. He also has the email traffick to prove his displeasure as well. Horrible company, horrible customer service. Will als be filing a complaint with the Texas and Florida Dept of Agriculture.

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Pierre Kerbage
, US
Mar 05, 2021 4:32 pm EST

My experience with Hinterland was horrible. I ordered a HOWA 1500 on 2/12/2021. The items showed IN STOCK. Of course, they took the money at checkout (expected). A week later, I Email customer support and they state that everything is great and that they will be shipping the item shortly. Another week passes by - I Email them AGAIN and they stated the same exact thing - this time stating that it should ship in a day or two. On 3/2/2021 - I get an Email from them stating that the Rifle I had ordered was the last one but upon checking it - it was damaged and that they would credit my account. They DID credit my account 3 days later (on 3/5/2021). In essence, they kept my money for 23 days and cancelled the order. That is my experience with Hinterland Outfitters. I gave them a 1 star rating because I could not give a Zero star.

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Gaston Jones
, US
Sep 26, 2020 5:05 pm EDT

Hinterlandoutfitters are price gouging Armscore VR80, this is unacceptable.

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Hairline Illusions
New York, US
Nov 24, 2014 7:05 pm EST

We received the same letter today with a false review.

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Hinterland
Houston, US
Jun 28, 2014 1:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Not entirely sure where they may originate from, or who they may be. The only contact we have had with them was the email that we received this morning linking to this page and promising to help us fix our 'bad internet reputation' if we sign up for their services.

It does definitely appear to be a scam to us, as we have had no such customer complain to us about the issues described in this post.

On the offhand chance that this is a legitimate complaint, the customer is welcome to contact us during business hours to try to resolve his issues.

Thanks,

Eric
Hinterland Outfitters

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Hinterland
Houston, US
Jun 28, 2014 1:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Not entirely sure where they may originate from, or who they may be.

The only contact we've had from them was this email that we received this morning:
---------------------
We have noticed you have a review on Complaints Board here

hinterlandoutfitters.com — No money back and no delivery of the order

Does your business have a negative review on the complaintsboard.com
website? Has your business been the victim of an unwarranted “Fail”?
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Thanks Admin

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Rooster Barnes
Tampa, US
Jun 28, 2014 1:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank you, thank you thank you! Several of the active readers of this site have been labelling these malicious posts as extortion; it is wonderful to finally get some validation from a victim. Do you know the country of origin for this "gang?" Like, maybe, eastern Europe?

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Hinterland
Houston, US
Jun 28, 2014 12:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hinterland Outfitters Representative here.

This is a completely fictitious complaint, and these events did not occur. We have had no such customer contact us with this complaint, and we certainly would not have responded to a customer in the manner described.

It appears to be a scam run by 'www.InternetReputationTeam.com', who we received an email from shortly after this 'complaint' was posted, linking to the 'complaint' and promising to help fix our 'bad internet reputation'. In exchange for a hefty fee, of course.

Eric
Hinterland Outfitters

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Rooster Barnes
Tampa, US
Jun 26, 2014 8:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Post a copy of you paid invoice and the shipping information. If you don't, everyone will know the truth about your "creative writing!"

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