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Hindustan Times / HT Media Customer Service Phone, Email, Contacts

Hindustan Times / HT Media
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3.1 33 Reviews

Hindustan Times / HT Media Complaints Summary

17 Resolved
16 Unresolved
Our verdict: While Hindustan Times / HT Media has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Hindustan Times / HT Media reviews & complaints 33

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Hindustan Times / HT Media Subscription money taken paper not supplied

I have subscribed to HT Chandigarh for 6 months and I have been supplied coupons for the same. My coupon no is 9077. At the time of subscription, the concerned executive had assured that the paper shall be supplied from 20 Nov. But when paper was not supplied on the date, I called him and he assured that it will be supplied from 1Dec, 2011.But I have not received the paper on Dec 1 also. The executive is not available at his phone no. [protected]. I have been calling at phone nos, [protected] since morning but nobody is picking the phone.

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dashmesh singh
, IN
Jan 20, 2013 1:04 am EST

i am submitted 499 Rs for news paper on 18/08/2012 and i have not received any news paper for your executive Mr.M.I.Al. he tells me that they give me news paper for the period of 1 year please check and inform on this no.[protected] and i want quick respond

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dashmesh singh
, IN
Jan 20, 2013 12:52 am EST

i pay 499 RS for news paper on 18/08/12 i have not recieve any news paper from your distributer they tell us that they give me news paper for period of one year please check and inform me on this no. [protected]

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Hindustan Times / HT Media Nes Paper not getting

I am a subscriber of Hindustan times news paper for last 23 years. Presently I am staying in Mayur Vihar Phase-III for last 14 years. Earlier I was staying in Noida for 9 years.
I am unable to get any scheme for Hindustan Times. Nobody or any H.T agents coming to our area for any scheme whereas other areas people get lot of scheme & gifts. Till date for last 23 years, I did not get any gift items from H.T agents.

Now without service charge, paper wala does not give news paper. I will not give any service charge for putting paper on my door step Please look into the matter by Hindustan times concerned authority.

KSR Panicker
H.No103-B, Pocket-C-I, Mayur Vihar-III, Delhi
[protected]

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Hindustan Times / HT Media newspaper

To
HT Media Ltd
New Delhi.
India

Dear Sir / Madam,

I have taken your 2 year annual subscription for HT newspaper and amount is debited from my bank account. But I have not yet received coupons. Please take immediate action and give me subscription coupon and start delivering newspaper to my address mentioned below:

Mr. Tarun Kishin Thawani
Reliable Engineers
Dx:-10, T.T. C industrial Area,
Behind London Pilsner,
M.I.D.C, Nerul, Navi Mumbai- 400 705
Tel:- 022-[protected] / 84, Fax:- 022-[protected]
Mobile no. [protected]
Payment details:
date amt debited: 07/03/2011
Payee: HT MEDIA LTD
ch.no.020304
amount:249.00
from Parsik Janata sahakari Bank Ltd

With Regards,
Tarun Thawani
[protected]

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Sunil Kumar Dhaniya
, IN
Oct 09, 2011 6:25 pm EDT

To
HT Media Ltd
India

Dear Sir / Madam,

I have taken your 1 year annual subscription for HT newspaper and amount is debited from my bank account. But I have not yet received coupons. Please take immediate action and give me subscription coupon and start delivering newspaper to my address mentioned below at the earliest:

Sunil Kumar Dhaniya
Quarter No.-375, Bldg.No.15
Sector-7, C.G.S.Colony
Antop Hill, Mumbai-37
Mobile no. [protected]
Payment details:
date amt debited: 20th August 2011
Payee: HT MEDIA LTD
ch.no.282440 amount:149.00
from State Bank Of India

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Hindustan Times / HT Media Not Recd Newspaper for Two-Yearly Subscription

Hi,

I have taken your 2 year annual subscription for HT newspaper and amount is debited from my bank account. But I have not yet received coupons. Please take immediate action and give me subscription coupon and start delivering newspaper to my address mentioned below:

Mr. Paresh Gopal Penkar
Room No.2, Nav-Rachana CHS,
P&T Colony, Gandhinagar,
Dombivali East - 421201
Mob no. [protected]

Payment details:
date amt debited: 12/03/2011
Payee: HT MEDIA LTD
ch.no.764954
amount:249.00
from ICICI Bank Ltd

-With Regards,
Paresh Penkar
[protected]

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Update by Paresh Penkar
Sep 26, 2011 2:37 am EDT

call at 022-[protected] and register complaint

Update by Paresh Penkar
Sep 12, 2011 2:11 pm EDT

Finally, my problem got resolved when I have regd 2-3 complaints on hotline number...Paresh

Resolved

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M.Madaswamy Thevar
, IN
Sep 19, 2011 5:17 pm EDT

HT Media Ltd
India
hindustantimes.com

Hi,

I have taken your ONE year annual subscription for HT newspaper and amount is debited from my bank account. But I have not yet received your coupons. Please take immediate action and give me subscription coupon and start delivering newspaper to my address mentioned below:

My Address :
M.Madaswamy Thevar
'Q' wing, Flat no.303, 3rd floor, Nethaji CHS,
Thevar Nagar, Kalyanwadi, Sion-Mahim Link Road,
Dharavi, Mahim (East) - 400017.
Mob no. [protected].

Payment details:
Date amt debited: 11/08/2011
Payee: HT MEDIA LTD
ch.no : 320443
amount : 149.00
from : IDBI Bank Ltd

With Regards,
M. Madaswamy Thevar
Mo : [protected]

R
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Raj Kishore Sharma
, IN
Sep 12, 2011 5:46 pm EDT
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No, there is more problems are sttill pending. why there is a need to lodge complain twice or thrice.

R
R
Raj Kishore Sharma
, IN
Sep 09, 2011 3:29 pm EDT
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Complaint is genuine. This case is happening with most of the subscribers.

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Hindustan Times / HT Media Regarding Subscription

Dear Sir/Madam,

Kindly find herewith file containing my subscription details inorder
to subscribe for HT copy for the year. Also enclosing, bank statement
copy.

You can see that the cheque had been issued on 09-12-2010. But the
same had been deposited on 30-12-2010. Since I did not have
insufficient funds in the account on 30th December, I was fined for
cheque bounce Rs. 386/- for the same. How would I know that HT won't
deposit the cheque within few days. Sachin, the person who visited my
place did not inform me of any such thing.

I really dont understand why did you not deposit the cheque within
next 2-3 days after the same had been issued. The details of the
person from HT who visited to collect the cheque is given below:

Name: Sachin Sagare
Employee ID: T18X58

I spoke with Sachin, he said he is not responsible for the same and
asked me to take up this matter with you. I also sent SMS but received
no calls.
Request you to do the needful and refund the amount of Rs. 386/-.

Thanks & Regards,
Chanak Doshi
+[protected]

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Hindustan Times / HT Media Mode of Payment

I am Vendor at Madhu Vihar Center in East Delhi District, I am working News Paper Distribution last 10 years and i getting a lot of thing's from Hindustan Times but before few months Hindustan Times every booking payment delay last scheme in the month of February 2010 your CI Raj Kumar says book hundred of copied and I am book 100 of copied and after one and two month your company and he was not paid any amount that time every vendor talked with Mr. Mathur and He said wait some time and I'll paying your full payment but he is laying openly third months also delay and all vendor again shouting for payment then Mr. Gupta came out or pay first months payment and second months after some time he has gone another center and command Mr Khan, he is RM, he is taking a lot time for third and forth month time now he is stopping fifth and sixth month payment with the salesmen Shyama Charan, both of him pressurize that vendor not down the copied.
please helping vendor because everybody is already in pressure because your company already block a lot vendor payment, where should take them money for you.
Please help the Vendor

Thanks
Vendor of Madhu Vihar Center

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Hindustan Times / HT Media Coupons not received

I had given the subscription for Hindistan Times for Rs. 199/- during December 2009 and the cheque was debited from my Punjab National Bank Account on 13 Jan 2010. No coupons have been received so far. Also the assured gift of tupperware tiffin set not received.

Written complaint given to your rep. who visited our house through the newspaper vendor during May 2010 has also not helped in getting us the coupons as well as the gift.

Please reconcile and do the needful.

Col Sanjiv Alipuria (retd)
107, Sector-28
Noida-201303, UP
Mobile : [protected]

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Hindustan unilever Field Service Pvt,Ltd
, IN
Jun 12, 2010 8:51 am EDT
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Our Office Land Line is not working.

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Hindustan Times / HT Media subscribtion

dear sir/madam,
i, dipen gala, resding in mumabi, was interested in subscribing ur newspaper so i conatcted ur mumbai office .the further datials r given below
form no 588063.
booking date 21/11/09,
cheque no-388354,
icici bank rs 199/-
Mr.ajay lokhande - person to take the cheque.
secondly the cheque has been cleared.
i would like to know the status n also know the reason for the dealy of my coupons at the earliest.
kindly take the pain to reply which is never done from ur side.
my contact no- [protected].

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Hindustan Times / HT Media Fraud by advertising contests

Dear All,

Please don't reply to contests published in Hindustan times, they are merely making money by each SMS costing Rs. 3.0 Minimum. After reply they can say that you have won, & SMS again to give your Name & Address.
I have 2 such SMS saved in my mobile phone in which they said that you have won the gift, but so fat no gift is received after several reminders to them thru email.
Details are as below:
1) In the month of June'09, HT placed ad of its own regarding some cricket related contest, in which I sent SMS & received a message back on 12th June'09 that I won a gift, no gift received so far.
2) In an'2010 a contest of Fiama Di Wills published, I sent SMSs for it, I received a message on21.01.09 that your prize will be sent within 15 days, so far no prize is eceived.

Rajiv Kumar Gupta
[protected]@rediffmail.com

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tera baap main hu beta
, IS
Jul 06, 2010 5:05 am EDT

Kitna bada wala chutiya hai be tu ! Sab fokate me chahiye

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Hindustan Times / HT Media Subscription

Hi
I wanted to complain Regarding Subscription of HT, My Id noHTN6838, Scheme:[protected]@349 I had applied for subscription of 2 years of which 12 months was good but after completion of one year I not getting my papar on asking the paper vendor I was told that the company is not providing the coupans for this conformation I telephoned The HT Member Mr.(Kuldip) But he had no wish of taking my complain seriously and blindfully told to contact his assist, Ihad tried several times to contact his assist, (Laxuman) but have no reply. So I would ask you to look in the matter .If you want to contact me you can just give a mail on www.kevalhumane@yahoo.com, Now I am in no mood to ask regarding what happen and what not, I don't think anymore I will be continue your service thanks for your co-Operation Uptill now .I had subscribe for Times of India as well and have no comparison with your service.
Thank-You

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Update by keval
Jul 18, 2009 7:46 am EDT

Check your services

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chetan devalia
, IN
Dec 29, 2009 3:17 pm EST
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i want to buy new subscription of HT, how to do this ?
kindly email me on chetandev_2008@rediffmail.com.

best regards,
chetan devalia

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Hindustan Times / HT Media Subscriptions

Hi,

I talked to Ms.Tabassum today at [protected] and got the same response that my coupon has been sent to my esidence address. Are you guys out of your mind or you don't understand my problem.

She gave me some other no-[protected] which was of central department and of no use to me. I again got a no of Mr. Pankaj for Andheri sales team-[protected] which again went ringing...

Can you reply on the status of it if at all you are meant for this service.

Kindly provide me the contact details of any person or department where I can complain against it or I have to go to consumer court or stuffs like that

Thanks and regards,

Sharad

Note: Forwarded message attached
-- Original Message --
From: "sharad golchha"
To:,
Subject: Fw :Fw :Re: Fw :Subscription coupons
Still waiting for the coupons.../

do u have any idea when i can receive that

Note: Forwarded message attached
-- Original Message --
From: "sharad golchha"
To: "bpokalina", "subscription", "feedback"
Subject: Fw :Re: Fw :Subscription coupons

Hi,

Thanks for the encouraging response after the chain of mails. I am absolutely happy now that I have been heard on the mail.

Courier return from Vichare Courier happennned a month back and was HT team sleeping after that? Do you have any answer for the delay caused (even after the repeated information about the alternate address through mails and calls) and for the irresponsiveness?

When can I expect my courier now?

Thanks and regards,

Sharad

Note: Forwarded message attached
-- Original Message --
From: subscription
To: "sharad golchha"
Subject: Re: Fw :Subscription coupons

Dear Reader,

Thank you for writing to us. Your coupon was return by Vichare courier. We will arrange to redispatch your coupon shortly.

Regards,

Junaid

-----"sharad golchha" wrote: -----

To: "subscription"
From: "sharad golchha" Date: 07/17/2008 07:42AM
Subject: Fw :Subscription coupons

Dear All,

I appreciate the efforts you guys put into your marketing to trap people int your net of false commitments.
I am yet to receive any clarification from HT regarding my subscriptioon, neither have I received my coupons. I don't know how your system works and how to get my money back.
I have updated my alternative addresses four times but haven't received any coupons.

Can you guys show some customer responsiveness by atleast reverting back to this mail and update if i am to receive the coupons or not.

Hope the issue is sorteed out soon.
Thanks and kind regards,

Sharad

Note: Forwarded message attached
-- Original Message --
From: "sharad golchha"
To:
Subject: Subscription coupons

----- Message from "sharad golchha"

To:
Subject: Subscription coupons
Dear all,

This is with regards to my application no-100979 for an annual subscription of HT via chq no-512946 for Rs 195.
I have as yet not received the coupons which your selling executive MR.Sagar C.Remje, Code- k2x72 promise d to deliver by hand in 7 days of clearance of cheque.
I have my mailing address mentioned as:
I gave my alternate address as well by calling at [protected] but haven't received the coupons as yet.
My address is:

Can you please make sure that either the courier guy gives me a call about my courier and time to receive the coupons or even better if the coupons are mailed to me at my alternate address.

Thanks and regards,

Sharad

www.hindustantimes.com

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Update by Sharad
Jul 25, 2008 5:04 am EDT

Take my advice...
never go for HT thats it

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Bhupinder Singh Chadha
, IN
Apr 01, 2012 11:19 pm EDT

Dear HT,
I am Bhupinder Singh Chadha, ID No.R0029521 and my subscription is ending in May 2012. I whould like to renew under the same scheme. What is the proccedure and how much is the subscription now ?
Last year in April I paid a cheque for Rs.149/- for one year. Now the same dealer told me that that the subscription is 299/- for one year which I do not believe. How it can go double straightway ?
Please advise. me on chadhaji@yahoo.com. at na ealiest date.
Thanks

A
A
Afreen Saikh
, IN
Mar 01, 2012 7:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

I had subscribed for HT coupan on 24th feb, till now I have not received my coupan & when i try to call ur customer service it is not available so please send the coupans in the name of Shamim Shaikh .M.Akbar
Add: ROOM NO 2, TABELA WALI CHAWL,
CHIRAG NAGAR, GHATKOPAR [W],
MUMBAI 400086.
The room is in the name of Syed Shamsher Ali

A
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anil kumar gupta
, IN
Mar 15, 2009 2:24 am EDT

This will prevent me to get morning HT news

I had subscribe HT News paper. Coupan shows

IP : PCCREN33530 Scheme : PCCREN@[protected]

Anil Kumar Gupta Ph: [protected]
504, Bhoomi Tower
Plot No. 28, Sector-4
Kharghar : 410210

Vendor Kanan 140253

Vendor (Phone No. [protected]) complaining he has not received the Feb-09 Coupans from us. though We have given the coupans in advance in Jan-09.

We have shown him the total bunch of coupans containing march to October coupans. He has taken our March and October Coupan and went telling that he will not deliver any paper to us.

Please confirm him that he has already submitted you the feb month coupans and ask him to return our March and October coupans to us immediately. So that we can change vendor.

We are very upset with the behavior of your vendor (Phone No. [protected]) at Kharghar sector-4.

We are very surprised to note that there is no counterfoil of the coupans where we can take the vendor signatures.

We seek your immediate attention in this regard.

H
H
hemant
, IN
Mar 03, 2009 1:27 am EST

A-504 Joy Homes, behind dena bank bhandup (W) -78

amount paid Rs. 349
Cheque No. 639822
Date of cheque deposit: 19-Dec-2008
Axis Bank Ltd

Money paid subscription coupon not supplied till now

Got no. of some Vishal who works for HT ...I think he just doesn 't know his job..his phone just rings or switched off. his no is [protected]

So, Subscription has been stoped. Please deliver coupon at above address

A
A
Asmita
,
Nov 12, 2008 12:28 am EST

I have a subscription of 2 yrs. One year was to get over in Sept 08, so I followed up for next year coupons in July.

I was told that its been processed and it will be sent.

Its now November.

I called customer service - they gave me phone numbers of
- sales executive -- Phone temporarily disconnected.
- Zonal Manager - Phone switched off (on a weekday - in working hours? And they don't have any landline numbers!)

So I called back their customer service. I explained. The CSR said he understands. So what?
Him has to understand.
But his understanding doesn't get me anywhere in terms of getting the coupons.

So I ask to speak to his manager. He says no one is there - manager typically comes in at 11 am but he is still not there.. there is no supervisor !

What kind of CUSTOMER SERVICE CENTER HT runs? No supervisors, no managers!

Its scary.

The CSR just refused to let me speak to any manager. He said he needs to speak to his boss ---- but isn't Boss a manager ?

M
M
MOHD. HANIF ANSARI
,
Oct 23, 2008 5:30 am EDT

KIND ATTN : MR. ADARSH.

SUB : RENEWAL OF SUBSCRIPTION FOR 2 YEARS.

REF : MY OLD SUBSCRIPTION NO. 169491.

SIR,

I HAVE SENT YOU CHEQUE NO. 036604 DATED 15.09.2008 TOWARDS FURTHER RENEWAL OF MY SUBSCRIPTION FOR 2 YEARS., AND AS DISCUSSED WITH YOU - I WAS TO RECEVIE MY COUPON WITHIN 3-4 WEEKS.
THE ABOVE CHEQUE WAS DEBITED IN MY ACCOUNT ON 13.10.2008 AND TILL DATE I HAVE NOT RECEIVED MY COUPONS. I REQUEST YOU TO PLEASE ARRANGE TO SEND ME THE COUPON ON THE FOLLOWING ADDRESS.

MOHD. HANIF ANSARI
C/0. ERAM ENGINEERS PVT. LTD
A-212 / 213,
UDYOG VIHAR INDUSTRIAL AREA,
VITHALWADI – WEST
DIST – THANE - 421 003.
MOBILE NO. [protected].

PLEASE DO THE NEEDFUL & OBLIGE,

THANKING YOU & WISHING YOU A HAPPY DIWALI.

MOHD. HANIF ANSARI

H
H
himanshu makwana
,
Sep 26, 2008 1:52 am EDT

Dear Sir,

I have subscribed for Hindustan Times for 2 years in October 2007. I forwarded this form and cheque of Rs.195 through the road side vendor Mr. Ramshiromani Yadav who sits near Thakur Complex gate, Kandivali (E).

My OD account No.[protected] of Bank of Baroda, BKC Branch, Bandra was debited on 01/11/2007 of Rs.195/- bearing cheque no.578759 through clearing house.

I also received one SMS from HT Media on 23/11/2007 against inquired for HT subscription.

"Your HT Coupon has been handed over to your vendor by our Sales Team. Kindly get in touch with your vendor for coupon."

When I was asked to Ramshiromani Yadav, he managed to get the HT Coupons for 1st year himself but did not hand it over to me. He promised to deliver the newspaper for next 2 years daily but never delivered it to my above mentioned address.

After repeated inquiries he did not hand over the HT Coupons to me neither did he deliver the newspaper.

I request you to kindly take action against the vendor and get my HT Coupons delivered at my Address given below.

C/8/64, Nabard Nagar Flats, Thakur Complex, Kandivali (E), Mumbai -400101

I further request you to deliver the HT Coupons of the year 2008/2009 due any time in October 2008 be directly delivered to above mentioned address.

Yours truly,

Himanshu Makwana

N
N
Nisha Jadhav
,
Aug 21, 2008 12:55 am EDT

Dear HT,

My name is Nisha Jadhav, would like to inform you that my subscription for year is over and I would like to renew the same. I have spoken to your executives and they have informed me to convey through mail. my residence address is Saikrupa CHS, Room no 10, B-2, Opp. Bethel Church, Ambernath (W).

Request you to kindly do the needful at the earliest so that I can release the cheque.

Regards,

Nisha..

J
J
Javed Baroudgar
,
Jul 26, 2008 9:01 am EDT

11/7 shastri Nagar Santacruz (w) mumbai 54

contact number:- [protected]

amount paid Rs. 195
Cheque No. 425543

samta co-op Bank Ltd

Money paid subscription coupon not supplied till now

So, Subscription has been stoped. Please deliver coupon at above add.

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1:15 am EDT

Hindustan Times / HT Media Non delivery of newspaper

My father in law had subscribed to Hindustan Times News Paper vide "Form No:R133966" for two years. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed we had received coupons only for first twelve months. HindustanTimes was supposed to give the remaining 12 months coupon at end of first year term. But Hindustan Times did not give the coupon so I promptly called up the customer care on [protected] / [protected]. The response from customer care was highly irr-responsible and negligent. Initially they said the coupons were dispatched to the newspaper vendor directly. So we conveyed the same to the vendor and in anticipation of coupons he supplied the news paper for two months. Even then the subscription coupons were not delivered. So we had pay the vendor separately for two months.So we had to incur a loss on the differential amount we paid to Hindustan Times and what actually the news paper costs. Then I called up the customer care again they said there was a delay in dispatch and they were sorry about it and would be dispatched immediately. But till date we have not received the coupons and the money for one year of subscription has also not been re-funded. Now it has come to notice that Hindustan Times has delivered the coupon to vendor directly instead of the subscriber. Vendor is forging the subscribers signature in the coupon and claiming the money. On talking to people in HT we are still being promised the subscription will be started but we have not received the paper till date and we see no action from people are Hindustan Times.

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rajni tyagi
, US
Jun 03, 2016 8:34 am EDT

COMPLAINTS BOARD
HINDUSTAN TIMES,
INDIA.
Dear Sir,
My ID No.404526
I have booked hindustan times for one year scheme of Rs599/- on dt 26.12.12.But in mistake your salesman gave the coupen of Mint.Ihave call many times in your customer No.and he had promise to sort it out my problem. but he did not do till now, So I will request to you Please sort it out immediately.Forever we enjoy your newspapers, soon.
Thanks,

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Devender Dhangar
, US
Mar 03, 2016 9:50 pm EST

I m not receiving news papar since first feb 2016.Vender has stopped it. Pls make it cimplete.

Devender kumar
[protected]

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Antony Moyalan
, IN
Jun 03, 2016 8:34 am EDT

Dear Sir,
My ID No.RO125887
I have subscriped Hindustan Times for 2 years scheme at Rs.199/- and also received coupon for 1 year starting from 19-10-11. But my existing scheme is valid till 10-11-11. I had told your salesman that the new coupon should start from 11-11-11 onwards. Inspite of this instruction, i got the coupon for new scheme from 19-10-11. I have called this salesman twice and he had promised me that this will sort it out. But he did not turned up yet.

Kindly look into the matter and give an early reply.
Kindly

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prof.v.s.yadav
,
Oct 23, 2008 4:21 am EDT

raj thakre ko sudhariye nahi toh gahr se uthana padega ...

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Sheeba
,
Jul 15, 2008 4:14 am EDT

Subject: Coupons not given by HT to the Vendor.

Reference
Coupon number: 423829
Payment made on 31st October 07
Vendor's name: Santosh S. Ghogare
Depot: Byculla

To whomsoever is concerned.

We had applied subscription for HT paper in my Dad's name and have been receiving the HT newspaper till last week. The Vendor stopped giving us the paper and told us that they have not received the coupon from HT office to carry on for the months ahead. I rang up HT customer helpline and informed the executive about it and he told me that they will need to get back to me.

I have been trying to call the the helpline and is just continuously ringing, no answer. Its just about 8 and half months that we are receiving the paper, whereas the commitment was to be for two years.

After calling on two numbers 6776 4242 and 6776 4248, there is no response absolutely.

ComplaintsBoard
A
8:17 pm EDT

Hindustan Times / HT Media Renew Coupons Not Received since 8 months.

I am a subscriber of Hindustan Times. I had sent a check of Rs. 195 for 2 years subscription of Hindustan TImes in October 2007. However inspite of repeated inquiries i did not receive any update on the coupons. Finally My check was cleared in Feb 2008. Now even after 2 months of clearance of check The coupons are not been delivered to me. I have inquired many times through Email but still havent received any reply.
The phone Support is the worst thing to be imagined.

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Pankaj maurya
, IN
Aug 25, 2019 10:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear sir/mam,
I'm subscribed ht papers A year but vender not given my home. So please refund my amount or give papers regularly.
From,
Pankaj maurya
Mobile no. [protected]
E-mail- mauryap60@gmail.com
Kanjurmarg East, mumbai 400042.

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Pratapsinh
,
Aug 31, 2008 10:43 pm EDT

I have applied for renewal of subscription for two years on 30.07.2008 & cheque was collected by your employee Name: Balgovind Thakur & Employee Code: T6X34. with Cheque No: 636407 of Canara Bank. Receipt No: 534362. Also I have receive the Verification Calls from your side for Several times which i have attended and provided all the details which was asked for & Last week I got the call from Hindustan times saying that we have dispatched the coupons which you will receive within few days time. Even day before yesterday i got a call for verification.

Today when I called up customer care they are saying that the cheque is rejected due to verification is pending because of no-response. Now i don't understand that how many times you verify the details & if your customer executives are not updating the details is it my problem. & even you don't believe your employee who is collecting the cheque. I have given my mobile no. & all the time i have got the call on my mobile so how can you say that verification is pending.

What about my next month's subscription as my vendor is not ready to give newspaper from next month onwards. I want justification for the same that how can you waste a whole month just for verification & harassing the customer.

It means that you are not interested in serving the customers.

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sameerjoshi
, IN
Jan 30, 2012 5:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have already paid Rs.249/- for two years of subscription. cheque no. 142399(Saraswat Co-op Bank), Subscriber ID :-R0015428.
But Till date I haven’t received subscription coupon from Hindustan Times for 2nd year(2012).
It is surprising to know that HT courier service personal are not able to track my address whereas other courier service providers can deliver telephone, electricity bill & other personal documents at my residence without any problem !

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Gulshan Bajaj
, IN
Nov 07, 2011 6:39 am EST
Verified customer This comment was posted by a verified customer. Learn more

Sorry to bring to your notice that i felt cheated paying the subscription for the mint annual subscription.
I had taken these coupons under condition that vendors should be ready to distribute the newspaper on time and accept you coupons.
I am surprised that I spoke to a couple of distributors and everybody ignored distribution.
It seems number of readers as highlighted by them in various statistics is fake as actually newspapers are not distributed.
It is also a cheating as money is charged and against the same some coupons are given which is not accepted.
I have sent various reminders to Hndustan times but nothing seems to be moving. The reminders were sent to feedback@hindustantimes.com and feedback @livemint.com
Generally in all cases you also record the conversation of customer care executive then the same can be checked.

Regards

Gulshan Bajaj
Mint Coupon No 804069, ID R0011334

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Arpita Nag
, IN
Aug 22, 2011 6:35 am EDT

I have paid a subscription of Rs. 249 for 2 years vide cheque no 884669 drwn on ICICI Bank, dated 22nd May 2011. But I have not received the coupons at yet. On talking to the contact person named Vishal at the Airoli office, he came across as very rude and did nothing to help us. Please take up this matter urgently and see that we receive the coupons.
My serial no is 104541.

Regards
Arpita Nag
Mob: [protected]

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haridass
, IN
Mar 30, 2010 6:55 am EDT

sir, i am not getting renew of coupan against my coupan no-111129 after lot of effort.
hari dass
A-23, babul apartment katemanevali, pune link road, kalyan-east-421306
contact-[protected]

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Ajita Menon
, IN
Sep 01, 2016 1:01 am EDT

Respected Sir,
I am a resident of Sector 82 Kendriya Vihar, Noida. We have being getting incomplete HINDUSTAN TIMES newspaper since a while.
I had lodged a complaint with the vendor but still no action has been taken. He conveniently passes on the blame to the Supplier for not supplying the complete paper. Mostly the second edition of HT CITY is not delivered.
Hope you would look into this matter as soon as possible and take necessary actions.

My email id is- ajitam66@gmail.com

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francisquinha cabral
, IN
Sep 01, 2016 1:01 am EDT

hello sir these is to inform you.that we had subscribed your newspaper which had give scheme for a year.and we were supposed to give the coupons every month.as we used to do the same.but now the vendor has asked some extra charge(10 to 15 rupees)which we were not informed earlier.he complains that he has to walk all the way to third floor which he cannot.and if we do not do so he willl stop putting newspaper on our door.as soon as we have subscribed these we are getting the vendor problems.i think these is my second or third complaint againt vendor.
so its my humble request for you to see upon the matter.and get me solved out of it.hoping for a positive feedback from your side

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helen_g
, US
Sep 01, 2016 1:01 am EDT

Hi,
This is Helen Godinho from Vasai, Thane District, Maharashtra. I had subscribed for the Hindustan Times Newspaper on 10th July, 2011 and have not yet received my newspapers.
The cheque has passed and there are no bank-related issues. I have also called the Executive, Mr. Lalit Mishra but he has not resolved the issue yet.
Kindly resolve the matter as soon as possible or notify me about the problem and what is causing the delay of the newspaper delivery.

Helen Godinho

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Gaurav Bhatia
, GB
Sep 01, 2016 1:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi
I paid the amount of Rs. 1200/- via cheque against Hindustan times newspaper coupons (with free spice mobile along with that).
.I booked a newspaper on 30-11-11 . I have a HT serial no. 604819 with me as a reciept and it has been around 45 days . i didnt get any coupons in order to start my HT newpapers.I have tried number of times they always gives the false commitment. Kindly look this matter very seriousely and try to resolve asap.
Thanks
Gaurav Bhatia
MoB:[protected]

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