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CB Travel and Vacations Review of Hilton New York Fashion District/Highgate Hotels
Hilton New York Fashion District/Highgate Hotels

Hilton New York Fashion District/Highgate Hotels review: Harrassment 1

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Author of the review
7:12 am EDT
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To whom it may concern: I am good room attendant - I do job well. I have been subject of harrassment by HR, 7Housekeeping department. We do not have a Union. Managers/ supervisor do not support employees to do their good job, instead going to the rooms to Sabotage (a deliberate action aimed at weakening another entity) their jobs that we have to go back and do the done room all over again. The managers takes employees stuff without they knowing it, to get them rite-ups for the loss off property on premises. The house keeping department does give too many rooms to do (more than 14throoms) and if you are not on a break half hrs. you get rite-up for 'not done room or not being on break.' (in other words they put you in "no way out" situation). HR and House keeping-department breaks to the employees locker and take some stuff - for refuse to sign in a disciplinary paper. They give every day 'new employee key' and claim that the room is not done clean, without a proof of e-mail they claim the got from a customer. Manager told several times that 'customers make-up kit was on the floor..' which was not true. I manage talk to the customer who told me everything was/is fine. Also everything in this Hilton New York Fashion District is broken/dirty or house keeping department do not have any linen UNTIL 3pm ! We don't where to carry our stuff to the rooms, we hold everything in our hands and pockets, linen, shampoos, etc. Every day new problem created by house keeping department or HR - the work environment is hostile. The verbal warnings are never given - it goes strait in written warnings/ suspension or termination. The job is is very hones and hard - well done by very hard working employees room attendant. I need prompt advice towards this matter. Best regards : (The last pic: The room/ bed is is done by me ).

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Update by Erica Hamilton
Oct 14, 2011 2:57 am EDT

Your writing is very true. But I would not curse out people on this site. You never know when you gonna meet em' later in your life again: People burn bridges when they don't like their jobs and their bosses: People burn bridges when they don’t like their jobs and their bosses or work with totally lame people or are completely bored. So you get fired, or laid off, or there comes a time when your job just isn’t what it used to be so you leave. You shouldn’t just walk out. You should give notice and finish your projects and be polite (if for no other reason than your own sense of pride and accomplishment). But there’s no point in continuing a negative relationship once you’re out the door. The advice to not burn bridges is outdated. ... Thais the worse you can do.
Here’s why it’s okay to cut ties:
1) You’ll change careers too often for it to matter.
Most likely, you’ll change jobs six to eight times before you’re thirty and 40.
The old rule was that workers would move to another job in the same industry in the same town. This encouraged politics and the necessity of kissing butt. But work is changing, and now you’ll change careers and locations so often it won’t matter.
2) Your old boss won’t help you.
“Healthy relationships, whether personal or professional, are formed on the basis of give and take.”
It’s rare that someone will help you if you can’t help them. And besides, you won’t benefit from forcing a relationship with someone that doesn’t share your values. When push comes to shove, these people will not help you. Why would you want to be associated with them anyway?
3) You won’t need a reference.
If you’re leaving your job, you’ll probably be looking for a new job that is more fun and more challenging. Most cool jobs don’t require traditional references. Instead, they require that you know someone to get you in the door and vouch for you. That’s usually never your current employer. It’s quite easy to prove yourself and your work ethic in other situations like blogging, volunteering or side projects that show your worth and capability. Networking outside of your career and company is a great path towards success and is your best safety net.
4) You can have an enemy (or two).
But probably not more. Competition is motivation. Having competition and people that remind you of who you don’t want to be is actually healthy.
5) You can start over.
Whenever you start something new, ask yourself, “If the worst happened, would you be okay? Can you accept the worst case scenario? Can you fail and survive?” Because you might just ruin your reputation, bankrupt your organization and turn an entire city against you. It happens to good people every day. Really.
Failure is an option... and it’s your best negotiating tool. That is, the ability to start over gives you unlimited opportunities. None of these reasons excuse you from doing a superior job or give you an excuse to be a dick or a slacker. But there’s no reason to hold onto baggage that isn’t healthy. Remember, there’s a reason you’re leaving.
People have different reasons why they miss treat others. It could be an orders from higher levels, luck of training etc.The whole point is that it should be a TEAM WORK. It is like a chain reactions - you don't finish a job - someone else will have to finish and who suffers in the end: is the CUSTOMER. "CUSTOMER is always right" in this business - no matter what task we have to go through that day: That is why we need to be a TEAM which this agency/ department of HILTON fail to do so.
I think that "first customer" should be "ALWAYS" an employee ! When employee is happy and does a job well - knowing that team will be behind that employee - in times hard times and of need - anything and everything can be done/accomplish - even the hardest task ! All I ask is to "leave us alone" to do the job we are sign in for and be there for us when we need help/advice in support of our hard work.

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loyal123
, US
Oct 08, 2011 1:16 am EDT

Erica, I totally agree with you. The management at this property are no help no even to themselves. They have no morals, respectful or prefessionalism. Wayne Scneider, needs training on how to enteract with his staff, especially housekeeping, instead of putting them down in the morning meetings. Lacey DiSilvio, needs to learn the labor law and stop acting as if her ### doesnt not stink. All she does is belittle employee and cannot keep confidential information that someone else tells her. Evita, is only a little traitor that forces her managers on a daily basic to write up the room attendance for not finishing there quota. They will never finish there assignment, because they never have the necessities to complete there assignment. All four housekeeping managers at this location, have no interest in the hospitality field, they are just there for a pay check. They do not care about the well-being of the staff. One of our best Manager that the Front office manager Elicier and Lacey set up and terminated was the best that ever came through this property. Since she left, this place has never being the same. She was respectful, curtious, professioanal and sooooo helpful. You darn racist fired her. I am so mad... at you Lacey and that ### Elicer. Jessica Urena has the worst management skills ever. she have done so many illegal and unprofessional things, but yet never written up or suspended, but she is the girlfriend of the front desk manager Elicer Gracia. We all know he is the one who bought her there. Elicier is also the one who set up our best housekeeping manger Ms. Cole to get fired, by backing the time on the camera and tell the ### lacey that she always leaves early to get her fired just to get his friend Evita there. I will post message about you guys on trip advisor if you dont get your act together. One last thing before i go; sign the darn union contract already. More to come... stay tuned...