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On 21 April 08 my wife and I attended a time share sales presentation at Coral Sands Resort, Hilton Head, South Carolina by Hilton Head Guest Services. We had purchased a prepaid vacation offer for an agreed price of $100 on 2 Feb 08. I gave Hilton Head our credit card number and authorized them to only withdraw $100. We attended the sales presentation but were not impressed nor did we buy. Later we discovered they had resubmitted an additional service fee of $200 and they have refused to explain what the fee is for.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Hi.
I purchased timeshare at Coral Sands, Hilton Head in August 2008. We were told information during the presentation that now we know is bunch of lies and we are having to deal with this deception at a great cost. I bought at another resort in Tennessee some years ago and I have not had one problem. I find it difficult to believe that the State of South Carolina will allow such deceptive business practices. Someone needs to get their attention and I will be more than happy to tell my story. Thanks Mildred Dunn