Hill Cadillac / Warranty Repairs..GM doesnt cover Rental Car
2004 Cadillac Escalade Warranty work. Took 6 days. Dealership paid only 3 days of car rental. While they left me to pay the other 3 days. Not to mention THE 2004 CADILLAC WAS STILL UNDER WARRANTY. Why I was to pay the car rental is still unknown. My warranty covers car rental if the repairs fall under the warranty, in which they did.
Contacted GM representative. First she stated that it was due to the ecomony. Then she stated that it is Hill Cadillac's Policy to only pay for 3 days.
I repeatedly told GM Rep. that the car was in under warranty. I have never paid for car rental for this vehicle. That this vehicle has been in for repairs before at another dealership, and never have i ever paid for a car rental when the repairs fall under the warranty.
GM SUCKS!!! I again told the GM rep. that "how can GM warranty be changed without notice!!" She had no answer. After being put on hold for the 6th time. Everytime she would come back with another speal/excuse, bottom line. I paid for my vehicle $600.00 per month plus insurance. I can't rewrite the warranty so what gives them the right too?? This whole ecomony thing sucks!! Everyone blaming everyone else. Last note I said to her was "maybe the CEO n head honchos should give up their summer, fall, and winter homes. That just because the economy is bad doesn't mean I can keep my Cadillac and sent a letter to GM stating how I can't pay the note and still keep my truck!!"