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Hibbett Sportsrecommended purchase did not work out

I purchased Under Armour shoes, and it was highly recommended that I purchase the $30 insoles (Flat Food Sport) which I did. The insoles felt great, but I had to get a 1/2 size bigger shoe that usual. After using the insoles at the gym for 2 weeks, they just were not working out as I now have a constant ache in my arch. I was told I would be refunded for the insoles, but I found out that I have to mail them in - no problem. My problem is that now I have a pair of shoes that are too big to do my usual cardio workout. I was told that because I wore them and they could not be refunded or exchanged. I do have my receipt. Had I gone to another store such as Dicks or Vernon Powell in Salisbury, MD they would have been exchanged no problems. I will not go back to Hibbett Sports again for this reason. The service, however was wonderful. Hopefully I can recoup some of my money on ebay.

Jl
Dec 15, 2014

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