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Hibbett Sports / overcharged/poor customer service

1 Whippany, NJ, United States
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I recently placed an order and was charged tax on my shoes when I live in a state that imposes no taxes on shoes. I contacted customer service and it took almost 15 min to speak to an actual human. In between her eating and carrying on another conversation, repeatedly giggling- she told me that I needed to submit my receipt to my state tax office for reimbursement. Seriously??!! Never again!!

An
Mar 14, 2018

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