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Hewlett-Packard / HP Development Company / laptops

1 United States Review updated:

I recently purchase HP17bs061ST laptop from Best Buy, had to wait a few days, they were out of stock. Got it home, went through start up, moved my chrome to it,
all okay. Next day computer went into blue scree PC ran into problem needs to restart error, continuos loop.Contacted HP tech support, after multiple hours on phone they had to do a remote system restore. Worked for two days and back to blue screen
Called tech support but decided not going through that again, returned to Best Buy
I liked the computer, screen size price, was going to get a replacement but they were
out of stock so took refund. Found one on Staples website, ordered one, thought no way I would get another one like that. Boy was I wrong. Same thing, went through set up, all good, set up my chrome, did some things, put it down came back and same blue screen error loop. WTF there was no way I was going through tech support nightmare again, packed it back up for return to Staples
Something is wrong with this, I have wasted lots of time and my patience has run out
I should be compensated for my lost time

Hewlett-Packard / HP Development Company
Hewlett-Packard / HP Development Company

Br
Apr 30, 2018
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Comments

  • 9w
      30th of Apr, 2018
    0 Votes

    hopefully returned second one for refund as well
    could be a issue with windows update as that's been reported for sometime that some updates cause the reboot issue etc...
    suppose to be fixed but maybe not

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