Hertz / mini van not ready, waited 4 hrs

RR [protected]
arrived and car not ready, women at the counter not polite, she told us you have to wait for the next available van and dont know how many time that will be.I had a paid voucher ;After we received the car we went for dinner and our window was broken outside a Wendys restaurant near the airport.We went back to hertz 1:30 am and of were told that the only available RSV was a hundie which was so small that our baggs didnt fit so we had to make 2 trips to our hotel.Bad manners of people in miami international airport rental.

Apr 05, 2016

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