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Hertz / charges for extra driver charge

United States
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My husband and i vacationed in sicily. We reserved the car for our arrival in palermo.There was a mix up with the car put being under my charge card. The service agent was very rude and told us we would have to pay for an extra driver and than call hertz on our return to america. My husband always does the driving on vacation. I had just had surgery and was not able to drive anyway. The agreement was signed due to pressure from hertz customer service agent.My husband did all the driving and i dont feel we should be charged for an additional driver.We were told if we didnt agree to extra driver we could not get the car.I hope that you can resolve this problem and remove the charge for an axtra driver. We travel quite often and if this situation is not taken care of i will never rent a car from hertz.I believe you will be understanding and do the right thing. I hope i dont have to persue this further. We rented the car in palermo from sept.16th to sept.27th. Thank you.
Deborah danese rental aggreement 34/[protected]

De
Oct 19, 2017

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