Hertz / car rental / extra charges
Total rip off and disgusting service!
Charged our bank account for a £112 parking fine, we were never supposed to pay... Instead of contacting us and providing customer service they decided that we are entitled to pay for it, even tough we do have a permit!!! Waited almost 1.5 weeks for someone to reply and only say that my fine is correct...?????? You may also charge me for administration fees??? Hahhaa really?? What a hassle... Don't waist your time in here as surely i will never ever come back!!!
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