Hertz / car rental

Lithia Springs, GA, United States

Worst car rental agency ever. I rented a vehicle three weeks in advance, they day I went to pick up the vehicle, they did not have a vehicle available. I was simply [censor] out!!! I have since faxed over my receipt from Enterprise, of which I had to pay double the amount for last minute, but at least they had vehicles available. I have been emailing back and forth with a Jennifer Galvin, who refuses to give me her contact number, but tells me a week later that she has not received my fax. This is an incompetent company. No sense of customer service whatsoever. I will never use this service again. There is no urgency, to ensure the satisfaction of their customers. DO NOT USE HERTZ.

Jun 20, 2017

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