Hermes / parcel delivery

Leeds, England, South Yorkshire, United Kingdom
Contact information:

Parcel not delivered due to damage. Not told had to call to find out. No replies to emails. Told it would be returned and I would be contacted within 48 hours now 8 days no contact. Email chat online today and told it was lost. It is easier to say this than return the parcel which is not their property. Will never use again. Dreadful customer service. The parcel was well packed and with FRAGILE written all over it

May 16, 2017

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