Hi Folks: Received my reimbursement check in the full amount of $1, 618.45 on October 20th. Here's the story: Approved repairs on August 21, s008, Submitted claim to Heritage on September 1, 2008. Received call from Heritage (Grant) that reimbursement would be paid ONLY if I purchased a new 3 year policy for $4, 750. I wrote letters to the Ohio Attorney General, Ohio Department of Insurance, Ohio Department of Consumer Affairs, Central Ohio Better Business Bureau and then to all the same agencies in South Carolina, where the current Heritage Insurance company is located. Received confirmation of my complaints from each agency within one week. I also sent a certified letter to the selling dealer, which threatened a lawsuit for fraudulant representation of a commercial product (the policy). I received a call from Fitzgibbons out of Scottsdale, AZ who told me that Heritage was having financial problems and would not likely be sending out any checks. I told him what I had done and he agreed that it could result in receiving a check from Heritage Administrative Services (the broker for Heritage Warranty Insurance), of Dublin, OH.
The reimbursement check arrived shortly thereafter. For all of you who have not received a reimbursement check, I strongly advise you to follow the same procedures I followed. Good Luck!!